Introducing HelpWire by Electronic Team, Inc.! 💻🌐🖥
Businesses, big or small, can elevate their IT support with our free and simple remote desktop service. Start using it for free at https://t.co/wP9wxoL2L8!
#HelpWire#RemoteDesktop#ITSupport#RemoteSupport
New in HelpWire: Multiple Active Remote Sessions 🔁
Support multiple remote clients in parallel by switching between sessions - no disconnecting, no reconnecting, no “one sec pls.”
Perfect for reboots, installs, and busy support days.
IT multitasking: unlocked🔓
#HelpWire
New feature: Operator Permissions on HelpWire!
🔐 Now you can limit access to specific Client Groups for each team member, keeping workflows tidy and security tight. Perfect for multi-department teams.
Let the right people access the right info.
#HelpWire#AccessControl
When your workflow relies on seamless connections, every second matters - watch this video to see how HelpWire cuts the clutter without sacrificing performance👨💻
https://t.co/914kfbrKjM
You shared over 2,000 pieces of feedback in 2025 — and we listened.😊
In 2026, that feedback becomes short connection links and multi-session support.
Thank you for being part of the journey 💙
Details here: [https://t.co/bOIyWrmCji]
🚀 We’re officially on the @Capterra Shortlist for Remote Support in 2025! 🙌
A massive THANK YOU to our incredible users. Your feedback made this milestone possible, and we’re just getting started. Let’s keep innovating and improving together!
#CapterraShortlist#RemoteSupport
Remote support that actually works — who knew? 😅
A big shoutout to the creator for highlighting HelpWire’s effortless experience. Let's face it: solving tech issues from a distance has never been this smooth! ✨
https://t.co/5y0WLNcl7f
🔐 2FA is LIVE on HelpWire!
Enable Two-Factor Authentication now for added security. Just scan the QR code, authenticate with your app, and you’re good to go!
More options coming soon.
#HelpWire#2FA#AccountSecurity#TechUpdate#StaySafeOnline
Client Grouping is live in HelpWire Web Portal 🎉
You asked. We shipped.
✅ Create groups from the new Groups tab
✅ Assign clients via the Group field in profiles
✅ Keep clients organized by company
Try it out & share feedback 💚
#HelpWire#ProductUpdate
@skidi57722015 That’s due to recent macOS security changes. The system now occasionally requires users to reconfirm previously granted screen recording and remote control permissions. This usually happens about once a month.
🔔 ScreenConnect Free License ends Oct 2, 2025.
HelpWire offers a strong, free ScreenConnect alternative.
💻 Works on Windows, macOS, Linux
🔒 Secure access with Auth0 & TLS/SSL
⚡ Unattended & on-demand support
👉 Compare: https://t.co/lCiAM55I8F
#remotedesktop#remotework
Remote troubleshooting can be tricky. Here’s a quick rundown of tools that help make it easier.
👉Watch the video to find what works best for you: https://t.co/1Mq4ZP3vJP
#remotesupport#remotedesktop#remoteaccess#HelpWire
👑 New feature: Transfer Company Ownership!
When it helps:
🔹 Leadership changes or delegation
🔹 Growing teams
How:
1️⃣ Company Settings (⚙️)
2️⃣ Operators
3️⃣ Pick teammate → Transfer Ownership
🙌 Your feedback helps us improve HelpWire!
#remotesupport#remoteaccess#HelpWire
🏆 Big win! HelpWire has been named Capterra’s 2025 “Best Value” Software in Remote Support!
Huge thanks to our amazing users 💙
👉 Learn more about HelpWire: https://t.co/sDLNNX0EyI
📄 HelpWire on Capterra: “2025 Best Value Software – Remote Support” https://t.co/gcToIQz2OU