Helper

Help your customers help themselves.

[Sahil Lavingia @shl]

$1K bounty per performance improvement for:

@gumroad
@flexile
@helperagents

And any other @antiwork projects!

[Helper @helperagents]

We’ve shipped loads of improvements this week

Come in–the water’s warm!

[Helper @helperagents]

Inbox zero 🎉

[Helper @helperagents]

In case you missed it, you can now @ to insert help articles in the reply! Thanks team 🙇

[Helper @helperagents]

https://t.co/zpNsC0i849

[Helper @helperagents]

Try it out: https://t.co/xUgJ9Ls5iz

[Helper @helperagents]

Helper is now single-tenant!

It’s now 10x easier to self-host and vibe code your own version 💄

[Helper @helperagents]

Check it out: https://t.co/aae5yAzTlq

[Helper @helperagents]

We updated our homepage ✨

Helper helps customers help themselves, and our new website reflects that!

[Helper @helperagents]

💻 Adding Helper to your website just got ridiculously easy.

One line of code. That's it. Copy, paste, and your customer support widget is live.

[Helper @helperagents]

🎙️ Speak your support tickets into existence! Voice-to-text is now available.

No time to type? Just tap, talk, and let Helper transcribe your message. Perfect for on-the-go support teams handling tickets from anywhere.

[Helper @helperagents]

Introducing: Use Helper without leaving Slack!

Just type @Helper to assign tickets, run queries, close old tickets, or reply/close tickets—all from where you already work. 💬⚡️

[Helper @helperagents]

No more ticket clutter!

Helper's auto-close feature resolves inactive tickets after your set timeframe. Clean dashboard, focused team. 🧹✨

[Sahil Lavingia @shl]

Helper now has an MIT license - truly open source! Use/fork to your heart’s content.

In-app live chat via AI customer support agents with a Slack integration for humans-in-the-loop.

[Sahil Lavingia @shl]

@rauchg See our @helperagents

[Helper @helperagents]

Closing a ticket ought to be celebrated. That’s why we’ve added a little pop of confetti for replies and ticket closures. 🎉

[Helper @helperagents]

Helper now directly shows sources from your website knowledge in responses

[Helper @helperagents]

Helper is now 20¢ per resolution!

[Sahil Lavingia @shl]

https://t.co/sniRM0z8Fb is now open-source and completely free / unrestricted to use if you’re a small business, non-profit, or governmental agency.

[Helper @helperagents]

Helper is about to get a huge upgrade, going from 30% accurate to 60% accurate 🚀