The Help Desk at SFA

The Help Desk provides technical support to students, faculty and staff here at SFA. We also provide free repairs for student devices. 💜💻#SFAHelpDesk

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, May 23, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://t.co/RRqiM84Awk

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending approximately 10:00 a.m. on Saturday May 9th, 2026 users may experience brief interruptions (up to 30 minutes) to some services. Additional details can be found here - https://t.co/rmZo3VLCEP

[The Help Desk at SFA @HelpSfa]

Information Technology Services (ITS) will be hosting two sessions (May 6 and 7 from 3pm to 5pm) to assist faculty and staff who are planning to travel internationally and to prepare their devices for access to SFA. Check https://t.co/qkdpkRfCPD for additional information.

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, April 18, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://t.co/9M6qOjunwj

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending approximately 10:00 a.m. on Saturday April 11th, 2026 users may experience brief interruptions (up to 30 minutes) to the following some services. Additional information can be found here - https://t.co/8zHcUx40ms

[The Help Desk at SFA @HelpSfa]

Service has been restored.

[The Help Desk at SFA @HelpSfa]

The Help Desk telephone system is current down. If you need to contact the Help Desk, please email us at [email protected].

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Sunday, March 22, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://t.co/6S4DGH4CXT

[The Help Desk at SFA @HelpSfa]

The ITS Information Security Office has been notified of an ongoing smishing campaign targeting employees across the UT System. Additional details can be found here - https://t.co/CRePpEwzoX

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending at approximately 10:00 a.m. on Saturday, March 07, 2026 users may experience brief interruptions (up to 30 minutes) to the some services. More information can be found here- https://t.co/yyq0ZE8UMi

[The Help Desk at SFA @HelpSfa]

Update: The wireless issues have been resolved. If you continue to have problems connecting please contact the Help Desk at 936-468-4357.

[The Help Desk at SFA @HelpSfa]

We are currently experiencing wireless connectivity issues on campus. We are working on a resolutions and will post be posting updates.

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Sunday, February 22, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://t.co/sKirq6N6zr

[The Help Desk at SFA @HelpSfa]

In order to allow our technicians to get home safely, the Help Desk will be closing at 6pm today.

[The Help Desk at SFA @HelpSfa]

We are currently seeing degraded performance from several Microsoft services such as Exchange email, Office 365, Zoom, Proofpoint and others. This outage is outside our control. We are monitoring the situation. Updates will be posted to https://t.co/qkdpkRfCPD.

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending at approximately 7 p.m. on Saturday, January 17, 2026, Banner Admin and Self-Service Banner will be unavailable due to maintenance. Additional information can be found here - https://t.co/hWxSA6FL4B

[The Help Desk at SFA @HelpSfa]

All work is complete and services are operational.

[The Help Desk at SFA @HelpSfa]

ITS will be performing network security patching and equipment replacements beginning at 4 a.m. and ending approximately 10:00 a.m. January 8, 2026. Additional information can be found here - https://t.co/zwF9xJYlEU

[The Help Desk at SFA @HelpSfa]

The course registration system is currently not reachable by smart phone and we are working to resolve the issue. Students can directly link to the registration system using this link - https://t.co/h8eL6FRAjb

[The Help Desk at SFA @HelpSfa]

Beginning at 8:00 a.m. and ending approximately 10:00 a.m. on Saturday December 6th, 2025 users may experience brief interruptions (up to 30 minutes) to the following services Additional information can be found here: https://t.co/ozw4C6kBC4