Helen

[Helen @helswrall]

@NewLookHelp So after me emailing, WhatsApp virtual assistant all weekend and today you send me an email tonight to say my order has been shipped “to the wrong address” thanks for nothing never ordering online from New look again

[Helen @helswrall]

@NewLookHelp trying to speak to a human is impossible and ridiculous, all I want to do is change my shipping address to match the billing address before my order is shipped out ?????

[Helen @helswrall]

Can you please confirm my order will be going to the same address as the billing address and not the shipping address thanks

[Helen @helswrall]

@NewLookHelp I’ve done all that

[Helen @helswrall]

@NewLookHelp I have about 5 times

[Helen @helswrall]

@newlook trying to speak to a human is impossible and ridiculous, all I want to do is change my shipping address to match the billing address before my order is shipped out ?????

[Helen @helswrall]

@TheRangeUK Can someone sort my order out it came damaged and I’ve sent numerous messages and no reply

[Helen @helswrall]

@TheRangeUK my order arrived damaged can you advise what to do ??

[Helen @helswrall]

@Hobbycraft @Hobbycraft_Help Already done that last Thursday, sent an email sent a DM to Twitter and tried to call I want it resolving you have taken money from my PayPal account but your website crashed part way through

[Helen @helswrall]

@Hobbycraft absolutely shocking, your website crashes part way through my order you take money off me, no email or Twitter replies and now been on hold for 38 minutes, someone needs to contact me ASAP

[Helen @helswrall]

@Hobbycraft_Help absolutely shocking, your website crashes part way through my order you take money off me, no email or Twitter replies and now been on hold for 38 minutes, someone needs to contact me ASAP

[Helen @helswrall]

@DinoFallsGolf @TraffordGolf Come on we need more clarity no one answering the phones we need to know when the person(s) attended so we can understand if we need to isolate or not.

[Helen @helswrall]

@RoyalMailHelp absolutely ridiculous logged 2 complaints not receiving any mail / post, rang my sorting office sitting on parcels and I urgently need my mail

[Helen @helswrall]

@FLHSPE this morning’s PE class, cross country around the school field followed by some HIIT exercises to get the heart going #FLHSChallenge #healthymind #healthybody

[Helen @helswrall]

@hm_custserv please can someone advise where my order is, ordered on 24th April nothing arrived ???

[Helen @helswrall]

@FLHSPE 7PM PE Challenge, we complete circuits every other morning in the garden to keep fit during lockdown, here is this morning circuits kettlebell swing, step up, bicep curls, mountain climbers, sit ups, jumping jacks, jogging #FLHSchallenge

[Helen @helswrall]

@patricksocks77 Looks amazing so jealous 😋

[Helen @helswrall]

@Homebase_uk Over 4 weeks waiting for my order, no communication no update nothing, you send me paint brushes 3 weeks later with no fecking paint what use is that “shambles”

[Helen @helswrall]

@joanne_dinsdale @BentsGardenHome Everything but compost, plants and seeds the main thing we need when we are not allowed out and want to do our gardens 😳

[Helen @helswrall]

@BentsGardenHome tried to place an order online, I was under the impression I can still order for delivery but not letting me order anything ??

[Helen @helswrall]

@Homebase_help seriously over 2 weeks for my order, emailed customer services to receive an un helpful useless reply all I want is my order and someone to tell me where it is ???? @Homebase_uk