hemang

[hemang @hemangmalh0tra]

Good morning @pc_optimum ! Sent a DM regarding Case #24687532 for card ending in 6467. Name was verified yesterday—hoping for a quick manual point credit this morning so my friend can use her points for today's Bonus Redemption Event! 🙏✨

[hemang @hemangmalh0tra]

@pc_optimum @pc_optimum @ShopprsDrugMart Hi team! Just checking in on details sent earlier for Case #24687532. Hoping to get these points credited this afternoon so she's good to go for tomorrow's redemption event. Thank you!

[hemang @hemangmalh0tra]

Really appreciate the @pc_optimum social care team going above & beyond to fix my points today!Truly incredible support 🙌
Just sent over a quick DM for my gf's card (Case #24687532) from the same Erin Mills event.Hope you can check it out when you get a chance.Thanks again!🙏✨

[hemang @hemangmalh0tra]

@pc_optimum @pc_optimum please check your DM! And solve the issue today! So we can visit shoppers tomorrow for redemption event!!

[hemang @hemangmalh0tra]

@pc_optimum @pc_optimum @LoblawsON @loblawco @ShopprsDrugMart please have a look at my dms! I hope you will help me and i will visit on redemption event coming friday OCT 2nd!!!!

[hemang @hemangmalh0tra]

Called @pc_optimum support today regarding Case #24687493 and spoke with 'Anthony' on the main support line—hands down the rudest,most unhelpful customer service agent I've ever dealt with.Completely dismissed a verified POS failure at Erin Mills Shoppers. Horrible customer care.

[hemang @hemangmalh0tra]

@pc_optimum @ShopprsDrugMart @loblawco @pc_optimum please reply to my DM!

[hemang @hemangmalh0tra]

@pc_optimum @ShopprsDrugMart @loblawco Spent $250+at Erin Mills SDM Beauty Mingle on Sept 12 (Dior Sauvage). POS glitched & failed to issue the 100k event tier(~22,000 pts missing).
2 weeks of broken support promises on Case #24687493.Friday’s Bonus Redemption Event is in 48 hrs.

[hemang @hemangmalh0tra]

@pc_optimum @ShopprsDrugMart @loblawco If you cannot solve my issue in next 10-15 hours i will gonna return all the products bought from the store and will gonna show the true face of your company though media channels

[hemang @hemangmalh0tra]

@pc_optimum Said you were"reviewing further"on Case #24687493 yesterday at 10 AM and then completely ghosted my DMs.Spent $300+ at Erin Mills Beauty Mingle for 100k points.POS errored on your end,10 days of runaround,& now total silence. Honor your promo & credit my points today.

[hemang @hemangmalh0tra]

@pc_optimum Spent $250+ at Erin Mills Beauty Mingle for 100k points promo. POS glitched, 9 days of support runaround, and a supervisor's 72hr deadline for Case #24687493 expired today. Need my missing points + goodwill credit for this hassle immediately. Check DMs.

[hemang @hemangmalh0tra]

@airindia @airindia I believe you are not able to understand what i am saying please share with your tech team or someone senior what i am saying! As this is a big bug and can cause heavy loss to your business if not fixed asap!

[hemang @hemangmalh0tra]

@airindia @airindia can you please look into it and fix it?

[hemang @hemangmalh0tra]

@airindia Its economy class

[hemang @hemangmalh0tra]

@airindia Here you go

[hemang @hemangmalh0tra]

@DoorDash @DoorDash_Help Bycott @DoorDash @DoorDash_Help BYCOTT THEM THEY ARE THEIVES!!!

[hemang @hemangmalh0tra]

@DoorDash @DoorDash_Help @DoorDash @DoorDash_Help i will be waiting till morning and if i dont get any prompt response then i will be moving with my bank to get full refund !

[hemang @hemangmalh0tra]

@nikestore Please check your DM!