Henry

Saving DTC brands 40% on their CS costs. Commslayer expert. Over priced help-desk hater. DM me to get your CX department optimised and actually working.

[Henry @hen_pov]

Own a 7-9 figure DTC brand? Swap your CS to Commslayer and our boosted human agents to save up-to 40% in monthly costs.

We’ve done it for multi 8 figure brands.

Your next.

Book a call ⬇️

https://t.co/ZE1FAFRAXB

[Henry @hen_pov]

@mycomputerspot For sure, sometimes it doesn’t work, but when it does, it all adds up by the end of the month.

[Henry @hen_pov]

Customer wants a refund? Offer store credit at 15-20% more instead.

$50 cash back becomes $60 store credit with no expiry. Most customers take it because the upside is obvious.

You keep the revenue. They walk away with more to spend. Sorted.

[Henry @hen_pov]

Give me 36 hours inside your @commslayercom account.

I’ll save you 30%/m across your CX department by finding:

- Bloated costs and waste
- Underutilised features
- Poor automations
- Inefficient settings
- Bad team structures & KPIs

Only pay me 50% of what I save you in the first 3 months - no other costs.

Win Win 🤝

Schedule Now👇🏻

https://t.co/mXJyhIWgPa

[Henry @hen_pov]

If your brand is not on @commslayercom yet your going to be missing out.... god dam! 🔥

[Henry @hen_pov]

Wondering how much your brands CX can save and retain with me?

Calculate how much you’re currently paying all in (Software, headcount, manager) and minus 40% - that’s how much we guarantee in cost savings at a minimum - (sometimes more).

On top of that - we install our proven retention offers so you break even if not profit from CX every month. Improving and saving your precious LTV.

We’ve done this for brands you already know. (8-9 figures - tens of thousands of tickets/m).

We guarantee the above savings and world class metrics like 1 hour first response times and 4.6+ CSAT scores or you don’t pay.

There are no up front costs.

But… we can only take on 5 more brands this quarter.

Let’s have a chat to see if there is a fit. ⬇️

https://t.co/73K9FUn9gQ

[Henry @hen_pov]

Most CX agencies that provide your brand with “Customer support” don’t care about retention.

Our retention offers and strategies work so well brands end the month netting more saved cash and MRR then what we charge for their entire CX department.

And who says CX is only a cost centre. 😂

[Henry @hen_pov]

@lewiswf @karri_tweets Heavily depends on what the brands monthly volume is and any other problems that might need solving. Happy to take a look and audit anytime, just pop me a DM.

[Henry @hen_pov]

@TheInfoLegend Great work man!

[Henry @hen_pov]

POV: You own a ecom brand and have your CS covered by thecxguys on @commslayercom

[Karri @karri_tweets]

Someone built a whole cx agency on Commslayer already, wild

[Henry @hen_pov]

CS Hiring Nugget: If you want a CS agent for life hire someone just out of retail/F&B.

Someone who did McD's night shifts won't fear emails/DMs & will hustle hard.

I’ve been there and trust me nobody wants to go back to in-person CS. Loyal team for life.

Or just DM me to build that team for you. 🤝

[Henry @hen_pov]

If your DTC brand is not on @commslayercom yet.

WHY? ☠️

I’ve migrated and built teams for brands doing scale you wouldn’t believe saving them multiple lambos per year.

Reply to this with any problems you’re having on the platform and I’ll solve them 1-1 with a loom for free.

⬇️

[Henry @hen_pov]

@Brucerhodess Congrats! Ready to sort your CX when needed. 🤝

[Henry @hen_pov]

most shopify brands are paying $500-2000/mo on gorgias and still have a 12 hour response time.

switch to commslayer. AI handles the "where's my order" and "can I cancel" tickets instantly. your team handles the stuff that actually needs a human.

[Henry @hen_pov]

@hthieblot Painkiller

[Henry @hen_pov]

the math nobody in ecom is doing:

$5K/mo on gorgias + 10 agents.
switch to commslayer. cut headcount 30%. save ~$8K/mo between software and labor.

put that $8K into meta ads at 2x ROAS.

you just turned a cost center into $16K/mo in new revenue.

your support desk is sitting on growth capital and you're wasting it on ticket fees.