Yvette Commander

It's not what you know. Its who you know. But also it's what you know. And when you know it. And also if you can remember it when you need it. Digital & Brand.

[Yvette Commander @hereisyvette]

@itsTomThijs @Eurostar @Eurostar Can I suggest that a message including a rationale is communicated when a claim is denied at the end of the ‘make a claim’ journey? I think this will help the overall UX and more importantly, time on both sides.

[Yvette Commander @hereisyvette]

@itsTomThijs @Eurostar …several times on our train stated that we could/should make a claim. Obvs, rules are rules and I respect that. I also believe that the announcements made re compensation on the train was an honest mistake. It’s still disappointing that I’ve wasted a lot of time to chase this.

[Yvette Commander @hereisyvette]

@itsTomThijs @Eurostar I got a response via email/contact form yesterday. They confirmed that the train was delayed for 56mins. This means that our train doesn’t qualify for a compensation - it has to be delayed at a minimum of 60mins. It’s disappointing considering the message that was delivered…

[Yvette Commander @hereisyvette]

@Eurostar I’ve always enjoyed my experience with Eurostar but the post customer service is very poor - this has really surprised me. Please contact me asap.

[Yvette Commander @hereisyvette]

@Eurostar I have a 2 month window to make a claim. I have done everything I can at my end. What else can I do apart from waiting for your response? If I miss the window, what happens then?

[Yvette Commander @hereisyvette]

@EurostarUK @Eurostar My train 4 wks ago was delayed over 1hr. We were told to fill in a compensation form within 2mnths - this was done 3 wks ago but your system denied it. I have contacted you via your contact form several times. Still no response. #poorservice #eurostar

[Yvette Commander @hereisyvette]

@dinosofos @bbclaurak @BBCkatyaadler @ChrisMasonBBC @adamfleming Thank you for keeping me informed and bringing a touch of humour to the news for the last 5 years. It was also my first and regular go to podcast. Here’s to many more years 🥂 In the words of Katya, ‘Just one more thing’…stay wonderful and keep up the great work 🎈

[Yvette Commander @hereisyvette]

@ChrisMasonBBC @BBCSounds Happy birthday NEWSCAST Team 🎈 Keep up the great work x

[Yvette Commander @hereisyvette]

@RebeccaRymsza @volley_design @CreativeBath @WiltsHour @Bristol_CI @thestudioinbath Thanks @RebeccaRymsza! Hey @volley_design, keen to collaborate :) Get in touch via [email protected]

[Yvette Commander @hereisyvette]

@PhilNWang I have nothing valuable to share as I’m also on the look out for a decent dim sum venue. However, I do know that the dim sum in Mayflower ain’t good 🙅🏻‍♀️ Only reserve Mayflower for evening meals which are super tasty👌🏻Stay wonderful Phil. Stay wonderful.

[Yvette Commander @hereisyvette]

It's been a year since I jumped into the freelance world and it's been filled with all sorts of digital and branding goodness. A big shout out to everyone who has reached out, spread the word and worked with me – you're all wonderful.
#freelance #designer #digital #branding

[Yvette Commander @hereisyvette]

Another wonderful album by @LoyleCarner, ‘Not Waving, But Drowning’. Released today and listened twice. Bravo. Never stop writing | #NotWavingButDrowning #Album | https://t.co/FsT3hZ07oT

[Yvette Commander @hereisyvette]

@atomicsmash @_SpikeIsland BRAVO. Lovely job @atomicsmash!

[Yvette Commander @hereisyvette]

@RebeccaRymsza LOVE LOVE LOVE. You are very talented RR x

[Yvette Commander @hereisyvette]

@Alan_Measles @RebeccaRymsza This image gives me so much joy x

[Yvette Commander @hereisyvette]

@iamkeir Bravo 👏🏻 Thanks for the wonderful words. Keep being wonderful!

[Yvette Commander @hereisyvette]

@atlasobscura @Yo_Commander

[Yvette Commander @hereisyvette]

Blown away by the @BBC's #WorldCup2018 trailer. It's faultless. #Creative #Animation #Design | https://t.co/LFyzPd7r3T

"We’re here to do the best possible thing...not cut corners...the craft and the story should be as good and as important as the creative itself", @nicos_yesevil

[Yvette Commander @hereisyvette]

@presentcorrect @elisecgilbert, this is gold material.