Hetul Mistry

[Dr Rohan Shah @DrRohanShah16]

I bought a Xiaomi 12 Pro (₹60K flagship). At 37 months, a faulty update caused a green line. Service centre + Xiaomi Care admitted fault but still demanded ₹20K for repair. Many others face the same issue. Where’s the accountability?
#BoycottXiaomi #greenlinebus

[Hetul Mistry @hetul_mistry]

I thought sirf mai hi hu....
Lekin it looks like sabka time kharab chal raha hai....

[Humi @byteHumi]

I was working on my laptop..the screen suddenly turned black and there was a burning smell from the back ...

Now when plugged in it's not showing any charging indicator...

It's completely dead and not responsible ...

This is my only workstation...
If the motherboard is dead then I am screwed

I have so much work to complete and now this

[Hetul Mistry @hetul_mistry]

@byteHumi @vercel @rauchg Cfbr

[Humi @byteHumi]

Hey @vercel @rauchg, my student project unexpectedly blew up and already crossed the free tier. Not sure how long the site will stay up...would love your support to keep it running. Can you help sponsor it?

Its an opensource alternative to a paid AI service called AI Fiesta

[Hetul Mistry @hetul_mistry]

@nilanjansb @KashiRam_2005 @XiaomiIndia Bro this company is very small in scale. They also don't have very mainstream market in our country so it's reasonable that they are not responsible enough for "Customer's Fault"

[Hetul Mistry @hetul_mistry]

Hey @XiaomiIndia, we trusted you for quality but the #GreenLineIssue is ruining user experience! Why should we suffer due to display defects? #BoycottXiaomi untill you offer lifetime display replacement policy. It's time to take responsibility. #GiveLifetimeDisplayReplacement

[Hetul Mistry @hetul_mistry]

At the end, it's on customers end.
(No tautology intended)

[Nilanjan Sinhababu @nilanjansb]

@KashiRam_2005 @hetul_mistry @XiaomiIndia They are denying repair for many users with false/absurd/illogical reasons and the service center claims its on Xiaomi's end, and Xiaomi says its on service center's end.

[Hetul Mistry @hetul_mistry]

@rahulku87094375 @MiIndiaSupport Hey! Can you reupload the screenshot after blurring the phone numbers out? You know why....

[Hetul Mistry @hetul_mistry]

@nilanjansb @XiaomiIndia Wait for another update... You'll be getting at wholesale quantity.
So greatful of @XiaomiIndia for taking so much care for their flagship customers.

That's what we call "Premuim User Experience"!

@OnePlus_IN and @SamsungIndia should learn from them.

[Satheesh Kumar. S @KumarssatheeshS]

@hetul_mistry @XiaomiIndia Hey @XiaomiIndia, we trusted you for quality but the #GreenLineIssue is ruining user experience! Why should we suffer due to display defects? #BoycottXiaomi untill you offer lifetime display replacement policy. It's time to take responsibility. #GiveLifetimeDisplayReplacement

[Nilanjan Sinhababu @nilanjansb]

@hetul_mistry @XiaomiIndia #GiveLifetimeDisplayReplacement #BoycottXiaomi #GreenLineIssue
Can I get a few more lines @XiaomiIndia? Looks awesome. Isn't it?

[Hetul Mistry @hetul_mistry]

@nilanjansb @XiaomiIndia @ShokeenSanchit @beebomco @C4ETech @GyanTherapy It's time for @XiaomiIndia to take responsibility. The issue is not with just handful of users but with masses (also with flagship users) and denying the replacement even for microscopic wear and tear from daily use.

[Nilanjan Sinhababu @nilanjansb]

@hetul_mistry @XiaomiIndia MI wants its premium customers to pay for their own mistakes in a software update. My Mi 12 Pro got green lines after updating, and they are denying repair. @ShokeenSanchit @beebomco @C4ETech @GyanTherapy

[Dr. Kashinath Raman Pillai @KashiRam_2005]

@hetul_mistry @XiaomiIndia Had bought the #Xiaomi12Pro5G in the September of 2023. After updating to HyperOS the green line issue came in October 2024. The customer care official told me that there is a free display replacement for such issues (as it is a widespread issue faced by many).