Heather

[Heather @hevmac60]

Something to bear in mind if you buy from @SportsDirectUK You will not get a refund if you change your mind when you leave the store. Just a gift voucher or store credit. Unusual practice in this competitive world.

[Heather @hevmac60]

Had a wonderful Med Cruise on the P&O Azura- crew lovely and great sunshine ports. One sour note @CarnivalCruise - you’ve taken the onboard spend twice- regularly during cruise and at the end. I guess you’ll drip-feed what you owe back into my account, but it’s my money not yours

[Heather @hevmac60]

@GC_Rail your services have become a joke. 14.39 service from Hartlepool to Kings Cross either delayed or cancelled- as was your morning service. It’s the 3rd delay/ cancellation I’ve suffered in as many journeys. Not acceptable and brand damaging.

[Heather @hevmac60]

@GC_Rail There aren’t any other GC services I can use and other train operators won’t honour your tickets. Feel hung out to dry….

[Heather @hevmac60]

@GC_Rail two trains cancelled this afternoon on the East Coast mainline. No staff to help with inquiries at York station or via telephone. Utterly disgraceful. Trying to get home to Hartlepool.

[Heather @hevmac60]

@GC_Rail Really shabby communications.

[Heather @hevmac60]

@GC_Rail Supposed to be 17.24, that was cancelled and the one before…

[Heather @hevmac60]

@GC_Rail Will the 20.18 service definitely be running?

[Heather @hevmac60]

@GC_Rail Travelling from York

[Heather @hevmac60]

@ToonMouthTyne @samfendermusic Hi there @ToonMouthTyne -Heather from ITV Tyne Tees. Hoping we can use this clip tonight on our programme. Please could you let me know?

[Heather @hevmac60]

@britishairways horror stories coming out of last night’s cancelled flight from Naples to Heathrow. People walking in the dead of night to hotels with no rooms and walking back to airport. No BA rep at airport to help. We’re supposed to fly this morning. Let’s see…

[Heather @hevmac60]

@British_Airways The airport has been no help. They’ve told the hundreds of stranded passengers to find their own accommodation late at night in a city most don’t know. Disgusting.

[Heather @hevmac60]

Shame on you @British_Airways for cancelling the Naples to Heathrow flight after a two hour delay. Hundreds of passengers stranded and no help with finding accommodation. Massively brand damaging.

[Heather @hevmac60]

Lovely, classy last show @BBCRadio2 from legendary broadcaster @RealKenBruce.A friend to millions on the airwaves…

[Heather @hevmac60]

Anyone else suffer abysmal online customer service this month? @BootsUK @Matalan I’m talking about you.

[Heather @hevmac60]

@BBCPanorama @BBCOne @BBCiPlayer Thanks for keeping this terrible, shocking and grotesque miscarriage of justice in the public eye. @nickwallis has done a remarkable job of sticking to this story like glue.

[martin compston @martin_compston]

Jesus Mary Joseph and the wee donkey

[Heather @hevmac60]

@AmandaOwen8 @channel5_tv You’re my burst of television 🌞

[Heather @hevmac60]

@AmandaOwen8 @channel5_tv @My5_tv Lovely to have you back on our screens...

[James J Dart 🇺🇦 @JamesJDart]

I can’t have been the only one clapping just now...

#LineOfDuty