Every time you’re scheduling a call, ask yourself, “can this be done async?”
You’ll be surprised at the number of times async turns out to be faster (obviously), but also way more efficient, high quality and better thought through.
Added a chocolate to my Zepto medicines order to get to the free delivery mark.
For the delivery, they sent two separate delivery men: one for the meds, and another for the chocolate. 🤦🏻♀️
Is it just me or is Ola dying a slow death, at least in BLR?
Never get rides on the app + estimated fares are way cheaper than on Rapido/Uber (probably contributing to the low supply and low acceptance).
I could’ve left the cafe that day a little displeased with my coffee experience.
Instead, I left with a full heart, planning my next visit to try something new the next time! ❤️
They lost money.
They gained brand loyalty.
Peak customer experience at Veronica's Bombay, Bandstand.
Ordered a coffee that was too sweet for my liking. Asked the server if he could fix it. Got me espresso to balance the sweetness, but even after that, I could barely drink it.
In the end, when I gave my card to pay, they refused to bill me for the drink.
“Ma’am, what should we charge you for? You didn’t have it only.”
If I was an angry customer it would’ve been a different matter. I was happy & ready to pay.
THEY chose not to let me.
Claude Cowork is a candy store for Type As. I put 3 parallel skills to work on auto mode and it finished all my work for the day while I worked out and showered.
I feel like I just unlocked 8 extra productive hrs to do anything I want, and it feels magical.
Optimism: 📈📈