Heather Allers

[Heather Allers @hezaroo]

@CityPowerJhb power went off AGAIN in Allen’s Nek - unable to log a fault on https://t.co/gsg3DZxVJO

[Heather Allers @hezaroo]

@CityPowerJhb This is the third day in a row! Please can they sort out the root of the problem

[Heather Allers @hezaroo]

@vumatel Definitely not - there are several houses reporting an outage in Weltevreden Park. I want to know if your technicians have been assigned and what the ETA for restoration is?

[Heather Allers @hezaroo]

@vumatel sent you a DM, please respond

[Heather Allers @hezaroo]

@CityPowerJhb power just went off in Allen’s Nek

[Heather Allers @hezaroo]

@CityPowerJhb Please send your technicians back!! System is clearly overloaded as the power has now gone out in Allen’s Nek and Weltevreden

[Heather Allers @hezaroo]

@CityPowerJhb You guys keep on closing our calls when it hits the 24 hours SLA mark when you know it should be escalated!! you haven’t even sent a technician out City Power call ref is CPWEB4986913 for account 554664528

[Heather Allers @hezaroo]

@CityPowerJhb You guys keep on closing our calls when it hits the 24 hours SLA mark when you know it should be escalated!! you haven’t even sent a technician out City Power call ref is CPWEB4986913 for account 554664528

[Heather Allers @hezaroo]

@CityPowerJhb You guys keep on closing our calls when it hits the 24 hours SLA mark when you know it should be escalated!! you haven’t even sent a technician out City Power call ref is CPWEB4986913 for account 554664528

[Heather Allers @hezaroo]

@CityPowerJhb You guys keep on closing our calls when it hits the 24 hours SLA mark when you know it should be escalated!! you haven’t even sent a technician out City Power call ref is CPWEB4986913 for account 554664528

[Heather Allers @hezaroo]

@CityPowerJhb You guys keep on closing our calls when it hits the 24 hours SLA mark when you know it should be escalated!! you haven’t even sent a technician out City Power call ref is CPWEB4986913 for account 554664528

[Heather Allers @hezaroo]

@CityPowerJhb Need an update for our complex Dear Heather, your City Power call ref is CPWEB4986913 for account 554664528 https://t.co/gm7navnlVg

Our outage is a result of a poor repair done last month and now you guys are ignoring us @CllrZander

[Heather Allers @hezaroo]

@CityPowerJhb @CllrZander Is there any update on this?

[Heather Allers @hezaroo]

@CityPowerJhb our power for our complex just went off- the rest of our street has power Dear Heather, your City Power call ref is CPWEB4986913 for account 554664528 https://t.co/gm7navnlVg

[Heather Allers @hezaroo]

@CityPowerJhb @CllrZander please assist us with this again - we need the technicians number so he can be directed to the problem otherwise they just close our calls.

[Heather Allers @hezaroo]

@CityPowerJhb they will just flick the breaker at the minisub and drive away meanwhile it's not supplying to the complex. the underground cable they did the previous repair on has blown again. Please advise the technicians

[Heather Allers @hezaroo]

@JHBWater @MAY572384121 You guys are lying - maintenance is not finished - depot manager say it’s ongoing until 7pm so communicate that with us

[Heather Allers @hezaroo]

@JHBWater Our water went off in Allen’s Nek yesterday - before the maintenance JWAPP-40117746

[Heather Allers @hezaroo]

@JHBWater Our water went off in Allen’s Nek yesterday - before the maintenance JWAPP-40117746

[Heather Allers @hezaroo]

@JHBWater @MAY572384121 Our water went off in Allen’s Nek yesterday - before the maintenance JWAPP-40117746