Sam Duncan

Caffeine fuelled economics graduate. Associate Director of Research at @HFSResearch

[Sam Duncan @HFSSamDuncan]

@pfersht @Spotify I've never used them myself but there's a few third-party options claiming to help

https://t.co/BQO8ogKdzw
https://t.co/vSfyRHuk2o

[Phil Fersht @pfersht]

India's tech services industry on a whole new growth trajectory as we emerge from the pandemic... HFS Research Krupa K S Martin Gabriel M @HFSSamDuncan @saurabh_hfs Thomas Reuner @teardowngeek @RalphADiaz1 @RohanK_Health @ElenaLCh…https://t.co/ZVQ2YB1pRN https://t.co/jBWMi2J6AO

[Abe Khaleeli @AbeKhaleeli]

My first immersive virtual conference experience at @HFSResearch . Great format and the content and lineup is proving to be deeply refreshing. #hfssymposium #DigitalTransformation

[Saurabh Gupta @saurabh_hfs]

Blockchain in action...a great example of an emerging tech solving a real world problem.

Congratulations IBM Jason Kelley @episcini

HFS Research @pfersht @HFSSamDuncan https://t.co/8VJhF48aOa

[Elena Christopher @ElenaLChristoph]

@Wipro's acquisition of @Capco looks like Yahtzee on paper. It must create a compelling end-to-end value proposition for its BFSI clients to make it succeed. @rajan_kohli1 @gssahni @yellowbeettle @pfersht @HFSSamDuncan @saurabh_hfs #BFSI
https://t.co/vxWwLYqmni

[HFS Research @HFSResearch]

In recent years #fintech has taken the BFS industry by storm, one such firm is @wnsholdings. Here @HFSSamDuncan & @ElenaLChristoph spoke with WNS & some of their growing roster of disruptive clients to find out more about their unique market move.

https://t.co/AUBnwF7377

[Anna Irrera @annairrera]

I’m going to go with “No”.

[Celonis @Celonis]

"Celonis’ newly launched EMS solution brings it one step closer to being THE platform where work gets done." - @HFSResearch

We couldn't have said it better ourselves. cc: @ReetikaFleming, @HFSSamDuncan

#ExecutionManagement

https://t.co/epkDDNMmXs

[HFS Research @HFSResearch]

Here @ReetikaFleming & @HFSSamDuncan reflect on how @Celonis are doubling down on the Triple-A Trifecta & why Integromat is a clever complement to enable stitching #automation workflows in its Execution Management System (EMS). #analytics #AI

https://t.co/ryj62Qdmlq

[Infosys @Infosys]

.@HFSResearch calls out Infosys as industry's safe pair of hands with the stable, consistent leadership https://t.co/NHycLzxjEX #InfosysAnalystMeet @pfersht @ElenaLChristoph

[Saurabh Gupta @saurabh_hfs]

Infosys' success equation, literally!

Good one @pfersht @ElenaLChristoph @HFSSamDuncan @MelissaJaneOB HFS Research

Read more on our takeaways from Infosys’ Virtual Analyst and Advisors Event here: https://t.co/KSEmhLXXxh

Sumit Virmani @suyog…https://t.co/D95DcwPMjA

[HFS Research @HFSResearch]

As @ElenaLChristoph, @pfersht, @MelissaJaneOB & @HFSSamDuncan attended the @Infosys Analysts & Advisors Event, they reflect on how the stars have aligned & identify the elements we think have contributed to their rise.

#Digital #Automation #Cloud

https://t.co/ZUw436U313

[HFS Research @HFSResearch]

#ProcessIntelligence technologies are critical change agents, yet, we're only on the cusp of what’s possible.

Here @ReetikaFleming & @HFSSamDuncan examine the key vendors & focus on the outcomes they're providing.

#Cloud #Automation #AI #Analytics

https://t.co/ZfhrdEvC36

[Saurabh Gupta @saurabh_hfs]

HFS’ 10 actions to align BPO with the Pandemic Economy. My personal favorite is point 6: Selling in the “have-to-have” economy requires expanding the view of the traditional “people, process, and technology” paradigm to include data and change management.…https://t.co/YsNENZJq8z

[Saurabh Gupta @saurabh_hfs]

Superhero, sidekick, striver or straggler - who do you think you are?

Join this webinar next week as we reveal the key findings from our latest research with 900 executives across the G2000 to understand the impact of #Covid19 on the adoption of emergi…https://t.co/rVpUuNxF04

[Dennis Gada @dennisgada]

A groundbreaking partnership between industry leaders which pairs Vanguard’s expertise in investment mgmt, plan design & participant behavior with @Infosys prowess in human-centered design, digital innovation, technical execution @ElenaLChristoph @Ncherukupalli @joshimohit_ygl

[HFS Research @HFSResearch]

As @Infosys won a landmark deal with asset management firm Vanguard Financial @ElenaLChristoph and @HFSSamDuncan dug into why the win and the timing were so notable.

#BPO #Digital #DigitalTransformation

https://t.co/9BzYCitHiu

[Sam Duncan @HFSSamDuncan]

Total revenue of €1,616 million means a decline of -3.4% YoY in Q2 2020 for @tsystemscom, following a -0.1% YoY decline in Q1 2020. Operating margin remained the same at 6.1% in this quarter. #ITServices #Quarterly #Earnings

[Sam Duncan @HFSSamDuncan]

An interesting summary of some of the UKs leading challenger banks

[Marc Rubinstein @MarcRuby]

UK challenger bank annual reports are all in.

A few highlights 👇