SamE

GSR ~ One Piece ~ A Prayer for the Wild at Heart, Kept in Cages

[SamE @hiei29]

@mayaofficialph Why is your chat bot incapable of getting a live chat agent to help me raise a ticket? I have to wait until your hotline opens at 8AM tomorrow. Why?

[SamE @hiei29]

@mayaofficialph Your chat bot cannot direct me to a live chat agent. I have to wait until 8AM tomorrow to raise a ticket. Why?

[SamE @hiei29]

@mayaofficialph I cannot raise a ticket. There is no button to raise a ticket. It has to through the chat agent. How am I supposed to get to a chat agent when your AI boy refuse to direct me to a chat agent?

[SamE @hiei29]

@mayaofficialph How am I going to submit a ticket when your chat bot refuse to provide a live chat agent?

[SamE @hiei29]

@meblancholy @mayaofficialph How did you file a ticket? There is no live chat agent.

[SamE @hiei29]

@kampepelan @mayaofficialph How did you file a ticket? There's no live chat agent.

[SamE @hiei29]

@mayaofficialph There is no live chat agent to help raise a ticket. Your hotline already drop my call since it's out of business hours. How can I raise a ticket for the problem Maya app cause to my money transfer?

[SamE @hiei29]

@mayaofficialph Why is there no live chat agent? Your hotline is already closed. How will I raise a ticket? Can someone please reply and help me? This is very frustrating.

[SamE @hiei29]

@mayaofficialph Really? Even your help center is not working.

[SamE @hiei29]

@mayaofficialph does your company have customer service? I have been trying to call your hotline and chatting through the app. NO ONE IS ANSWERING! 😡

[SamE @hiei29]

@mayaofficialph @kampepelan Your chat bot is blank screen. How can I file a ticket?

[SamE @hiei29]

@mayaofficialph your chat bot is a blank screen.

[SamE @hiei29]

@drewbagalso @louiereyasher @TalktoBPI May maintenance nga...pahirapan pa sa pag amin e. 🤣

[SamE @hiei29]

@TalktoBPI sa October 26th pa Maintenance nyo. Ano ito, advance na walang pasabi? Kagabi pa ito mga 10PM.

[SamE @hiei29]

@louiereyasher @TalktoBPI Denial pa more. Tumawag ako sa hotline, binigyan ng case #. 3 banking days daw bago maayos tapos maintenance na nila sa October 26th. Haist, dapat marami tumawag para maniwala ang #BPI na may sira app at website nila.

[SamE @hiei29]

@TalktoBPI #bpi website sira din. Announce nyo na may sira talaga..Naka ilang clear cache, restart device na ako. Mapa laptop or mobile phone ayaw bumukas or no account info.

[SamE @hiei29]

@TalktoBPI Haist, ayaw pa aminin na may sira yung app pati website.

[SamE @hiei29]

@SMARTCares Walang nag rereply. Gas lightning much!

[SamE @hiei29]

@SMARTCares I've been sending DMs to you and no one is helping me.