Highland Wireless

Wireless Superfast Broadband provider in areas that currently do not have access to Superfast Broadband. We can provide speeds of up to 50Mbps!

[Highland Wireless @high_wireless]

[Investigating] Loss of broadband service due to power failure: Due to the ongoing strong weather some our masts have lost power due to gird power issues. SSEN are working on resolving this as soon as possible. During this time some cu... https://t.co/mIXPdvD148

[Highland Wireless @high_wireless]

[Identified] Temporary Loss of Service: We apologise for the temporary loss of service. A upstream provider is completing emergency maintenance. Service will be resumed shortly once the maintenance is complete https://t.co/mIXPdvD148

[Highland Wireless @high_wireless]

[Identified] Loss of service due to wind: We have managed to restore service to some customers this evening, however some customers remain offline. We will continue the work first light tomorrow, to restore the remaining customers. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Identified] Loss of service due to wind: We've confirmed there is a problem, we're working to resolve it. However due the extent of the damage this may take a while. We will advise once we have an ETA. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Investigating] Loss of service due to wind: Due to the high winds one of our masts sites is offline resulting loss of service to customers. We are working to resolve. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Identified] Temporary Performance Issues Due to ongoing Storm: Due to the ongoing storm, some of wireless links are performing at a lower capacity than normal. During this period customers may notice that speeds are reduced. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Recovering] Loss of broadband service: We have replaced the faulty piece of equipment and customers' internet service should be restored. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Identified] Loss of broadband service: We are attending site to replace the faulty piece of equipment and we aim to have service restored by mid morning. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Identified] Loss of broadband service: We are aware that some customers are offline this morning. We believe this is due to a faulty piece of equipment. We are attending site to replace the equipment. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Identified] Loss of broadband service: We have now restored power to the main site, however this has highlighted that a further site with power issues. We are now attending that site to investigate. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Identified] Loss of broadband service: We can confirm one of our sites has lost power resulting in the loss of service to customers. We are heading to site with a backup generator now to get the site up and running again. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Investigating] Loss of broadband service: We are aware of an issue with customers broadband supply. We are looking into this now. https://t.co/2ZM6njI4dL

[Highland Wireless @high_wireless]

[Recovering] Broadband Service Outage: We've fixed the core issue, and are waiting for things to recover. https://t.co/90cER2dsdO

[Highland Wireless @high_wireless]

[Investigating] Broadband Service Outage: We are aware of an outage on our network and are looking into the cause of this now. We will provide further updates as we have them https://t.co/AUfdPLUjil

[Highland Wireless @high_wireless]

[Resolved] Loss of service due to power cut: We've now resolved the incident. Thanks for your patience. https://t.co/J02YzecpYu

[Highland Wireless @high_wireless]

[Investigating] Loss of service due to power cut: We currently have a loss of service due to a power cut. We are deploying a generator now to bring broadband services back online https://t.co/6YS6v7ThnZ

[Highland Wireless @high_wireless]

[Resolved] Loss of service: We've now resolved the incident. Thanks for your patience. https://t.co/dsYnQ2aoJ4

[Highland Wireless @high_wireless]

[Investigating] Loss of service: We are aware of a loss of service for our customers and are currently investigating https://t.co/Krcyrnraa3

[Highland Wireless @high_wireless]

[Investigating] Service Outage: We are currently looking into the cause of a network outage affecting some customers. We will provide updates once we have found the cause of the issue. https://t.co/cKoXKyIPF8

[Highland Wireless @high_wireless]

[Investigating] Loss of Broadband Service: Our mast at Struie has encountered significant damage over the weekend as a result of the adverse weather.

Our engineers have been on site since the weekend to help establish a connection and are working ha... https://t.co/jzW1avgDM2