Anna Shearer

Sydney - NYC - London ----- the world!

[Anna Shearer @highanna]

@Ocado just looked on my app to see my delivery is 40mins late. No text and I paid £6.99 for delivery. Do you offer any delivery fee refund in this situation??

[Anna Shearer @highanna]

@British_Airways Thank you for taking the time to respond, however, it would be great if you could ensure this doesn't happen to families or pregnant ladies again. It is dangerous for pregnant people to not eat and this kind of thing is not what I would expect from BA.

[Anna Shearer @highanna]

@British_Airways Disappointed with BA2679 today. Sitting in row 17 and there was no food appropriate left for myself (7 months pregnant) and my 2 year old child. Why would you schedule a lunch time flight and not stock accordingly? #terribleba #leftapregnantladywithoutlunch

[Anna Shearer @highanna]

@CapitalOne please help! I have locked myself out of my 360 online account, lost my debit card and can't close my account. What do I do?

[Anna Shearer @highanna]

@AskAmexUK how can you send me a new credit card in my maiden name when I changed my name to my married name over 2 years ago and then tell me on the phone I can't cancel it? this is identity fraud by AMEX as the person named on the card no longer exists!

[Anna Shearer @highanna]

@British_Airways Ok will do. Thanks

[Anna Shearer @highanna]

@British_Airways 3 days without my baggage in Morocco HELP! No update from BA!! Had my baby daughters things in there so I am desperate!

[Anna Shearer @highanna]

@bathstore Will do

[Anna Shearer @highanna]

@bathstore incompetent staff and terrible service. Sold the incorrect part, waited at home for 2 days and no delivery even though was promised and now left with half a shower as correct part out of stock - dont use them!

[Anna Shearer @highanna]

@28DegreesMC How do I change my account name to my married name? Thanks!

[Anna Shearer @highanna]

@RoyalMail thanks for your response. It was a post office branch

[Anna Shearer @highanna]

@MayorofLondon still waiting to hear what u are doing about the northern line crush at peak hr esp for pregnant women! #molanswerme #tflsux

[Anna Shearer @highanna]

@RoyalMail your Balham High rd staff made me cry. How can you call that customer service? #balhampostofficesucks #royalmailsux

[Anna Shearer @highanna]

@MayorofLondon what are you doing about Northern line? As a pregnant woman I am scared for my safety each day riding the tube in peak hours

[Anna Shearer @highanna]

@MayorofLondon what are you doing about the congestion on the Northern Line? As a pregnant woman I am afraid to catch the tube now!

[Anna Shearer @highanna]

@AskAmexUK my card expired today but you haven't sent a new one to me. Please help!

[Anna Shearer @highanna]

@CadburyUK so sad I didn't get any white choc shortcake in my Xmas biscuit tin #pregnantladycravings

[Anna Shearer @highanna]

@Groupon_UK need help! You sent expired codes so I can't book my makeup class & no one will help via email or phone #needcustomerservice

[Anna Shearer @highanna]

@GrouponHelpUS need help! You sent expired codes so I can't book my makeup class & no one will help via email or phone #needcustomerservice

[Anna Shearer @highanna]

@Groupon booked a makeup class and you sent expired codes to use! Help! Tried calling & emailing but to no avail. Customer service lacking!