Tom Hills

Chief Growth Officer @Laudio4burnout | Digital Healthcare Expert | Reimagining the Future of the Healthcare Workforce

[Tom Hills @hillstg]

Virtual communication tools have improved our ability to connect, but they may fall short of capturing the nuance and context of complex conversations. Face-to-face conversations allow for real-time feedback and responses.

[Tom Hills @hillstg]

I've worked in the #ClienEngagement space for many years, but I still hold on to the value of face-to-face interactions.

[Tom Hills @hillstg]

Face-to-face interactions provide a foundation of trust and rapport.

[Tom Hills @hillstg]

Wishing my network, colleagues, and friends a Happy Thanksgiving! I hope today can serve as a reminder that, amid the hustle and bustle of life, there is profound beauty in slowing down, counting our blessings, and appreciating the journey we're on.

#Thanksgiving

[Tom Hills @hillstg]

Be sure to check out this recent panel from my colleagues where they discuss the perspectives and look beyond immediate teams to optimize the human experience for all stakeholders. Curious about what we do here at @laudio4burnout? Reach out and we will share the details.

[laudio @laudio4burnout]

Uncover the essentials of 'Building a Foundation for Sustainable Organizational Transformation' in our recent IPMI panel discussion. Discover how to optimize the human experience, improve processes, and leverage technology effectively. https://t.co/7R6RDo8kuC

[Tom Hills @hillstg]

Mastering your tech pile and enhancing your online #CustomerExperience is more vital than ever. It's not just about technology; it's about building a seamless, efficient operation that satisfies your customers and drives revenue #growth. @Think_RevOps https://t.co/QJb1MdgDBb

[Tom Hills @hillstg]

@PatrickCMiller This is a great read, Patrick. By moving beyond a surface-level approach, leaders can navigate the complexities of the modern workplace with intentionality, fostering an inclusive and innovative environment.

[Tom Hills @hillstg]

@sjgoode This was a good article for every leader to read, Dr. Shelton J. Goode. There is a call to action to reassess traditional approaches to employee engagement. It's our job as leaders to address issues, follow up on suggestions, and foster a culture where employees can thrive.

[Tom Hills @hillstg]

@mentalmarketer Thanks for sharing, Luke. We expect our employees to treat our customers with respect, but too often, leaders fail to show the same respect to customers. This is a great strategy to implement into any organization.

[Tom Hills @hillstg]

#Technology can be leveraged for a number of things. This is exceptionally true for those working in #CustomerService when trying to engage and connect with clients. This article in @GritDaily offers 12 #InnovativeTactics to utilize technology for this. https://t.co/1ixZ6XxNdU

[Tom Hills @hillstg]

Welcome aboard to these two individuals. I look forward to working alongside them.

[laudio @laudio4burnout]

We're thrilled to announce the addition of two exceptional leaders to our team: Emma Smith, our first CMO, brings over 15 years of healthcare marketing experience, and Michael Vipond, our EVP of Sales. Thttps://bit.ly/3PMwnRT

[Tom Hills @hillstg]

Loved reading this piece about my colleague, Russ Richmond, CEO of @laudio4burnout. It's been an honor to work alongside him to determine the best courses of action with #HealthcareInnovations and #PreventingBurnout in #nurses across the country.

[laudio @laudio4burnout]

From childhood backyard businessman to healthtech innovation CEO - Russ Richmond, has been able to marry two of his great passions in life, biology and business. Read more about his entrepreneurial journey in this Built In Boston feature.
https://t.co/mHrbCRgbUx

[Tom Hills @hillstg]

Organizations can unlock the essence of engagement by giving employees control over their work, celebrating progress, and fostering meaningful connections. It's about creating workplaces where individuals can do their best work as their authentic selves.

[Tom Hills @hillstg]

Benefits packages, while many are great to have and can set other organizations apart from others, are not the key to fixing employee engagement. There's so much more to it than a pay raise, unlimited PTO, medical insurance, and retirement plans. We have to go beyond the basics.

[Tom Hills @hillstg]

Huge accomplishment! It's our goal at @laudio4burnout to continue to improve #NurseEngagement and #Turnover rate while also helping to save hospital organizations and other #healthcare organizations money.

[laudio @laudio4burnout]

It’s been such an honor to work with Ingrid Jones, Tanya Content, and Kathleen O'Neill and the rest of the UNC Health team on this initiative to decrease nurse turnover rate by 20% and save $5.4m annually.
https://t.co/ikljVuYyLs

[Tom Hills @hillstg]

@remcojansen These trends are interesting to look at. While it's important to note that not all organizations will adopt all of these trends, starting with one can make a world of a difference when it comes to the employee experience.

[Tom Hills @hillstg]

@MelissaOnline @CarolBSchultz @Inc This is a great post, Melissa. Entrepreneurship is a difficult journey to be on and many figure it out the hard way by realizing it is not a shortcut to wealth. It takes resilience, strategic thinking, and full commitment to see success.

[Tom Hills @hillstg]

Research shows that #EngagedEmployees are satisfied employees. If we do not provide roadmaps or opportunities for growth, we lose valuable employees who positive contribute to our organization.

[laudio @laudio4burnout]

In the face of high vacancy rates and employee burnout in healthcare, we partnered with UNC Health to uncover best practices for establishing a roadmap to employee engagement and retention. https://t.co/pbIeHQJdLe

[Tom Hills @hillstg]

Our healthcare professionals are working with a lack of resources and support. How are they handling this? Check out this recent podcast to hear all about it.

[laudio @laudio4burnout]

In the latest HIMSSCast episode, Laudio CEO Russ Richmond discusses how physicians are coping with the pressure of doing more with less in today's healthcare landscape. https://t.co/3i9q9NeGb2

[Tom Hills @hillstg]

To preserve the existing workforce and #lead our employees to where we want to be tomorrow, we must meet them where they are today. Check out our recent post about elevating your business with #empathy.

[laudio @laudio4burnout]

Elevate your business with empathy! "Caring is Good Business" demonstrates how compassionate leadership drives innovation and propels teams forward. Read more: https://t.co/0ACZXtRORn #InnovationJourney #nurseleaders