Himanshu

Just a human being

[Himanshu @himan_josh]

@saahilbigfoot @Vysheshk

Maybe you can take down the Individual type of service if the support system is only made for B2B.

I’ve never been more frustrated with anything in my life what I’m with ShiprocketIndia #support.
How hard is it to update one ph number in the system?

[Himanshu @himan_josh]

Height of unprofessional service from @ShiprocketIndia.
Guys, if an Individual (non B2B) shipment has no value for you, why would you even give this as a service.
Shipment I sent is stuck since more than 10 days and customer service cannot do a thing about it. #pathetic #service

[swarnika nandwana @swarnikanandwa3]

Used Shiprocket to transfer package frm RAJ to Bengaluru. Package was to be delivered on 5th May. It's been around 10 days & it is not yet delivered.
We have been calling customer care but no luck, they are just escalating!

@ShiprocketIndia @Vysheshk @saahilbigfoot @gautam_bfrs

[Himanshu @himan_josh]

Shipment today is marked as RTO. Is there anyone even sitting in the office to get to see how many times we’ve escalated this?

I’m definitely going not going to recommend Shiprocket as a service to any B2B and Individual.
#shame @saahilbigfoot @Vysheshk @ShiprocketIndia