Hi all! Kindly note that our social team uses our Twitter infrequently. The best way to get in contact with us for general question and inquiries is through FB or IG. If you require technical support, please visit: https://t.co/0Qe0MOzBTZ
@makeupmomma911 We unfortunately had some orders that could not be fulfilled due to lack of available inventory. Our team is in the process of identifying and notifying all affected. All will receive full refunds and we are taking steps to make sure the bug won't happen again.
That moment your bf trys getting you a $20 mirror and your like i want @HiMirror_US then there's @danielleraexo giveaway now im so excited i hope to win one cause i want one for my birthday. #febbaby
Who got their @HiMirror_US delivered 3 days early just in time for a special New Years Eve event they were excited about after weeks of depression only to find out said event was cancelled? Me. 😒I’m so excited to play with this though! 🤗🥰 I trust my girl @jaimepantss
@KortniIsley Hi, unfortunately you cannot add any apps beyond what is already on the mirror. In regards to software updates, they will automatically update when a new one is available and the device is connected to WiFi.
@glow_smokey You will 100% be refunded for your order. If you have any questions, feel free to contact our support team at the following link: https://t.co/0Qe0MOzBTZ. We are working to make sure this system error does not occur in the future and apologize for frustrations experienced. (2/2)
@glow_smokey Hi there, we are so sorry about that. A few orders unfortunately were unable to be fulfilled due to lack of inventory. Our support team is identifying which orders were cancelled and is in the process of reaching out to all affected. (1)
@SiaSynn If you have not yet been helped by our support staff, please get in contact (1) through creating a Technical Support ticket(https://t.co/qXf2f6fkjw … … …) (2) calling our support line, 855-999-3348. Lines open 9AM-4PM EST, M-F. (2/2)
@SiaSynn Hello Anastasia and apologies for the delay in our response - our team utilizes Twitter infrequently. The best socials to reach us at are FB & IG, for future reference. (1/2)