@bonobochick@bonobochick We're sorry for the delay! Our distribution centers are working hard to ship orders as quickly as possible and we appreciate your patience.
@sham91@sham91 Hi there! I'm sorry to hear that you have yet to receive a response. Please send us a DM here with your order details and additional information, and we'll be happy to look into this for you.
Best regards,
Sephora X Team
@lxxkrb@lxxkrb Hi there, we’re sorry your order is missing and that you’re having trouble reaching us online. Please DM us your order number, and we’ll look into this for you.
@yanialaj@yanialaj Hi there, we’re sorry you left without a foundation. Please DM us your Beauty Insider email address, the date of your visit, and the store location so we can look into this.
@HayleyArchiMum@HayleyArchiMum Hi there! We're sorry to hear about this issue regarding your order. Please send us a DM with your order number and additional details so we can take a further look.
Best regards,
Sephora X Team
@aashigoyal102@aashigoyal102 Hi there, we’re sorry your order is delayed and that you haven’t received an update. Please DM us your order number, and we’ll check the status and tracking details for you as soon as possible.
@XtraErin@XtraErin We’re sorry for how you were treated and understand why that felt offensive. Please DM us your Beauty Insider email address, along with the date and location of your visit, so we can look into this and follow up with you.
@baxterlovesboo@baxterlovesboo We are sorry to hear about the issue with your order. You are contacting Sephora US and we do not have access to UK orders or transactions. We recommend sending an email to [email protected].