Himanshu Pandey

Head- Global Operations Monitoring & Services (India), Capgemini Engineering

[Anup Kumar @imanupdbest]

This is nothing short of a blatant display of HSVP’s high-handedness. When a matter is before the court and a judicial stay order is in force, how can HSVP proceed with demolishing society wall? Is HSVP above the law and judicial authority? @HsvpHaryana @cmohry @DC_Gurugram

[bhargava handique @B_Handique]

@nitin_gadkari sir
Cud u pls construct d SERVICE ROADS from Hero Honda chowk to Umang Bharadwaj Chowk (2.2Km) under NHAI in Gurgaon NHAI by 30Jun2026?
Not referring to d main carriageway of 6 lanes, which will take 2 years
Cud u pls accept this as a personal challenge?#NitinDare

[Himanshu Pandey @himpandey]

@AmazonHelp Dont reinstate the order but atleast you can trigger action against such delivery agents so that they dont repeat such this?
I am asking what action is being taken against him and you are just avoiding to answer my question

[Himanshu Pandey @himpandey]

@amazonIN @AmazonHelp order id- 408-62832243469100 replacement order was placed on 2nd May. Delivery person came on 4th May to deliver but no one was home. I asked him to either wait for 2 mins or bring the delivery next day. Instead of doing either, he cancelled the order [1/2]

[Himanshu Pandey @himpandey]

@AmazonHelp It was not the cancellation by me. It was done deliberately by your agent to create trouble. Customer care is hesitating to accept. @amazonIN @amazon

[Himanshu Pandey @himpandey]

@AmazonHelp @amazonIN @amazon FYI

[Himanshu Pandey @himpandey]

@AmazonHelp I demand to know what action amazon will pursue against the delivery agent. For me it is an act just to create trouble for customers !

[Himanshu Pandey @himpandey]

Saying item mis-match. This is uterly unproffesional. He sudn't have cancelled the order that too with fake reason. Customer care is giving me only 1 option i.e to return the item for which replacement was ordered for refund. Uterly disappointed with ur delivery executive ![2/2]

[Himanshu Pandey @himpandey]

@flipkartsupport Tried your support team....they are clueless on what to do in this situation. Basically, it seems everything is in hands of your delivery agent. He can reschedule without talking to customer and your support team is helpless in such situations

[Himanshu Pandey @himpandey]

@flipkartsupport @Flipkart order ID OD332904266050128100 was "guarenteed" to be delivered today. Got a msg few mins back that I have rescheduled it. I didn't get any call , delivery agent changed on his own and your customer care is clueless!

[Himanshu Pandey @himpandey]

@JioMart_Support @JioMart what is taking so long just to process refund for damaged items? That too when refund is already approved 2 weeks back ( i have that email)…. Its going to be a month soon !

[Himanshu Pandey @himpandey]

@JioMart Ticket No:715428105793, no resolution even after 3 weeks ! Amount still jot refunded even after getting confirmation from customer service ! Pls resolve ASAP

[Himanshu Pandey @himpandey]

@JioMart_Support @JioMart any update on this?

[Himanshu Pandey @himpandey]

@makemytripcare case reference 19232473512929344 open for more than 2 weeks and I am still awaiting resolution !

[Himanshu Pandey @himpandey]

I can furnish the service report and installation report on request or you can yourself check using my customer ID ( 800003685528)
Expecting quick revert ! (3/3)

[Himanshu Pandey @himpandey]

@BlueStarCare brought Split AC on 11 Mar'24,installed on 13Mar'24 and started giving issues from 14th Mar'24 onwards. Raised a ticket and your technician visited.On opening the machine he found a "large hole" in the discharge line and also the discharge valve is leaking.(1/2)

[Himanshu Pandey @himpandey]

He fixed the hole BUT with a hole of that big size, I am not comfortable in getting it repaired and then live whole life with a tension that it will again leak. That too for a AC that is hardly 5 days old ।
Pls help with immediate replacement of the OUT DOOR Unit of the AC.
2/3

[Himanshu Pandey @himpandey]

@BlueStarCare This tickt which i mentioned above has also been cancelled dont know why !! Seems there are multiple profiles linked to my mobile number. Pls resolve ! My customer ID is 800003685528 . But seems some other ID is also linked resulting in cancellation as per ur customer care

[Himanshu Pandey @himpandey]

@BlueStarCare got my AC installed on 13Mar24, stopped cooling today, has icing on cooper tube… seems gas is gone. Raised a ticket on 15th march. It got cancelled without any reason ! Raised another ticket today(B24031700723)hope issue will be resolved by tomrow…. Pls expedite