@airtelindia@Airtel_Presence suraksha heritage park society begur road 560068 pin akshay nagar . observing very poor coverage inside flat &area..Can you improve mobile connectivity in area and apartment.Also there is no dedicated fiber connection in aprtment .@jagograhakjago
@airtelindia Pathetic service experience, I applied a new Airfiber connection yesterday and the customer service agent and the sales executive promised that the connection will be activated in 30 minutes, but not yet installed. E1XGHH40F2
@Dream11
Why only some people got FREE SUBS for CHE - MI match???
TOTALLY UNFAIR AND UNACCEPTABLE such a PATHETIC EXPERIENCE, below screenshots of with Nd without free subs.
Rahul Dravid got injured while playing cricket at his home town but he has arrived in Rajasthan to look after the progress of his team for IPL 2025.
- A BIG SALUTE TO THE WALL 🙇 https://t.co/bSqaYQ4BRT
@JioCare
If you care atleast a bit for the customers, please have some mercy and cancel my request NO00011VJ2CU. Even for cancellation, noone picked up the call after waiting for 30+ minutes in 4 attempts. 8 days over at 6pm today and no Engineer turned up.
@JioCare
Thank you JIO for the PATHETIC SERVICE and SERIES OF BROKEN PROMISESSS.
8+ days over and NO INSTALLATION.
& never responding customer care no: 18008969999.
Please cancel my request: NO00011VJ2CU and refund ASAP.
Goodbye Jio from my life.
@JioCare
Congrats Jio for reaching the 8th day of breaking trust and promise. Please cancel my request and Refund.
I don't think any of your engineer is gonna come and do the installation.
Extreme end of being pathetic.
Order: NO00011VJ2CU
@JioCare 8 days > Tweets each day with motivational response from Jio > Engineer Aa jayega.
Multiple emails 😔
Such a pathetic service, this is before the installation. What will happen after installation???
@JioCare
Order ID: NO00011VJ2CU.
Your booking agent Bharat Patil (+91 86606 89921) who made me pay 3 months advance on 10 Aug, stopped responding to calls and messages. Today he's asking me to cancel the request and get refund.
@JioCare Why do you even have a 24x7 customer care number? Nobody picks up the call despite of waiting on the line and trying all English, Hindi and Kannada support options.
NO00011VJ2CU.
Biggest mistake was decision to move to Jio Airfiber.
@JioCare@JioChat@reliancejio
Jio Airfiber connection (Order ID: NO00011VJ2CU) & paid 3months on 10th Aug, Sat. Jio agent told me the installation will be done on the same day itself. But noone has contacted me yet and the installation not done. No response on 1800-896-9999
@JioCare@JioCare are you even reading the message? Schedule is already over which was 16 Aug 11.30 AM and you are replying at 1.29 PM stating that engineer will visit as per the schedule. PATHETIC CUSTOMER SERVICE, taking CUSTOMERS FOR A RIDE
@JioCare@JioCare Noone contacted me so far. Appointment time was 9.30-11.30. It has been more than one hour now, since 11.30 is passed. "SUCH A LET DOWN EVEN THOUGH YOU DONT INTEND TO". High time you check your operations, SOPs, employees.
@JioCare
Order ID: NO00011VJ2CU. Installation was promised today between 9.30 to 11.30. But noone has come, despite of multiple escalations, calls, tweet. Such a poor customer experience after paying 3 months in advance.
https://t.co/YGBa4W4r5y.
@hiranvm Hi Hiran! Thank you for bringing this to our notice. We will forward your feedback to the concerned team for action. Additionally, the Engineer will visit your location in no time. Once the installation is complete, the engineer will give you a demo of all the services. (1/2)