Hitesh Das(HD)

Mobile Engineering

[Hitesh Das(HD) @hiteshdas]

@AmazonHelp link is not correct!

[Hitesh Das(HD) @hiteshdas]

@amazonIN Are you looking into my matter raised for order id 403-9350164-2221161. Please send me a replacement product asap. I cannot accept an open box product which you claim to be a new product in website. Beware!

[Hitesh Das(HD) @hiteshdas]

@AmazonHelp @amazonIN They told me to use the phone if there is no any defects in the phone. How can I use an open box phone. Dont know the genuinity of the same. May be a tampered one or a refurbished one? Please resolve my matter at the earliest. Its huge ammount bro!

[Hitesh Das(HD) @hiteshdas]

@AmazonHelp Already reported but no communication yet

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport You know what I have cancelled the order. This wont impact flipkart I know but I am happy that I uninstalled flipkart app and you loose one plus member. Period! And thanks for befooling me for such a long time. Now you can rest assured that you won't reveive any order from me!

[Hitesh Das(HD) @hiteshdas]

Re-orderd the same product with order id OD225060494506010000. No progress in the tracking and the CS team says scheduled delivery today. Hope it would follow the same trend as that of the previous order. Please don't promise if you can't make it.
FYI @binnybansal @_Kalyan_K

[FlipkartSupport @flipkartsupport]

@hiteshdas Sorry to hear that. We understand your concern related to the order. We would like to inform you that the order has been canceled by the seller as per your request. Appreciate your understanding. (1/2)

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport When?

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport No call/email yet. I need my product. Don't fool customers with false promises.

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport @Flipkart @binnybansal @_Kalyan_K Sir, my money is stuck in this order and I am yet to receive the product. Everytime I call for a resolution, I am asked to wait for the next business day.
Is this the way you treat your plus customers?

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport @binnybansal @_Kalyan_K 7:00 pm And product not delivered today also. 2 weeks in a row. Pay me interest on my money please!

@binnybansal @_Kalyan_K

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport No, its not addressed. The product is yet to be out for delivery and you are still promising 7 pm

@binnybansal @_Kalyan_K

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport @binnybansal @_Kalyan_K 6:00pm Not yet even out for delivery. Pathetic service. Pathetic service!

@binnybansal @_Kalyan_K

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport 5:00 pm No updates yet.

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport 4:00 pm No updates yet

[Hitesh Das(HD) @hiteshdas]

@Ben_Kadel All the best

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport 2:30 pm No updates on Order yet

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport No update yet on the delivery ... 1 pm

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport I am struggling to understand why there is no update on the product tracking. No channel of communication from your customer service team to the logistics. As a customer I have the right to information and you guys are befooling me since weeks.

FYI
@binnybansal

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport Hope I get my product today! Please help me with the status. It's 2 weeks now. Struggling to get the product delivered. #unhappyplusmember #notoflipkart

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport Hope I get my product today! Please help me with the status. It's 2 weeks now. Struggling to get the product delivered. #unhappyplusmember #notoflipkart

[Hitesh Das(HD) @hiteshdas]

@flipkartsupport I want to schedule the delivery on some particular hours of the day now. Hope, this can be supported in your software system? I cannot wait for the entire day waiting for the order just to hear this apology again at day end. #unhappyflipkartplusmember