Hitesh Upreti

[Airtel Nigeria @AirtelNigeria]

@jxtgolden Hello @jxtgolden, we empathize. Kindly note that while we offer data and validity, the extent to which your data lasts before validity ends is dependent on your usage. Thank you. ^Abosede.

[Airtel Nigeria @AirtelNigeria]

Your data should work for you, not surprise you.

A few minutes spent understanding your phone today could save you a lot of data tomorrow.

Stay informed. Stay connected. Stay in charge.

#AirtelNigeria
#SmartDataTips
#DataDepletion

[Hitesh Upreti @hiteshup]

@AirtelNigeria So no one is there to assist
I am sitting here since 10.00 AM
��🥲🥲

[Hitesh Upreti @hiteshup]

@AirtelNigeria -
Very poor service and no customer orientation.
Worst in Africa so far I have come across
@Airte_Zambia
@airtelindia
@Airtel_Presence
@AIRTEL_KE
@airtel

[Hitesh Upreti @hiteshup]

@AirtelNigeria @AirtelNigeria -
How can you assist

[Hitesh Upreti @hiteshup]

@AirtelNigeria @AirtelNigeria -
How can you assist?

[Hitesh Upreti @hiteshup]

@AirtelNigeria Not sure how you are going to assist me
@AirtelNigeria

[Hitesh Upreti @hiteshup]

@AirtelNigeria @AirtelNigeria -
Please train & Coach your team to have empathy with your customers.
They get salaries due to the customers
🥲🥲🥲🥲

[Hitesh Upreti @hiteshup]

@AirtelNigeria No solution

[Hitesh Upreti @hiteshup]

@AirtelNigeria I am in your customer service centre in Abuja at Ajesa Street

[Hitesh Upreti @hiteshup]

@AirtelNigeria Don’t you understand the problem?
I have followed all the procedures and Airtel issued a SIM.
Now it’s asking NIN, as a visitor how can I provide the NIN

[Hitesh Upreti @hiteshup]

@AirtelNigeria I have already put it on the main thread
So frustrating

[Hitesh Upreti @hiteshup]

@AirtelNigeria No water for drinking
No proper sitting space
Just crowded place

[Hitesh Upreti @hiteshup]

@AirtelNigeria And every single time you sit in queue, waste 2 hours without any solution.
YOU MUST TRIPLE YOUR CUSTOMERS SEERVICE PEOPLE TO SERVE THE CUSTOMERS ON TIME

[Hitesh Upreti @hiteshup]

@AirtelNigeria I am a visitor here and Airtel issued a SIM on my VISA and it’s disconnected for want of NIN
Visiting your customer service centre in Abuja every 2nd day without any solution

[Hitesh Upreti @hiteshup]

@AirtelNigeria Not network but your customer service space.
Just come here and see the situation.
Every time you come here, you waste 2 hours.
No customer orientation unfortunately

[Hakainde Hichilema @HHichilema]

Regional energy sufficiency, connectivity, and stability are all needed to ensure a more prosperous Africa and more opportunities for our people. Pleased to discuss our development agenda with @alsisiofficial and other Heads of State and Government today. @NEPAD_agency

[Hakainde Hichilema @HHichilema]

What a vibrant & colourful Lwiindi Gonde ceremony in Monze today! The theme ‘Cilanga, Drought’ resonates with the current El Niño-induced drought in Zambia & the #SADC region. Let’s respond to the crisis with innovation: alternative energy, water harvesting & grain storage. 🇿🇲

[Hakainde Hichilema @HHichilema]

A landslide victory for our party, the UPND, in the just ended Kayo Ward by election in #Mwansabombwe. Good to see a by election in any part of 🇿🇲 these days can go unnoticed due to the peace that now reigns. We thank our citizens for the show of confidence in our administration.