At the St. John’s airport in @porterairlines check-in line 2 hours before flight and no attendants to check our bags. Called the call line - 40 min to next available person. What is happening Porter. #notcool
Psychological safety: how to get members of our teams to actually speak up.
It's a common leadership misconception that just by encouraging team members to voice opinions we create a culture of openness. We need to address the issues (individual & systemic) that prevent people from speaking up. Five actions:
1) Express intent (but only ask for the level of candour you’re ready & able to receive)
2) Use standard questions like "what are the pros & cons of this idea?" ("What do you think?” can feel like a trap)
3) Discuss communication preferences & use the mediums that play to their preferences rather than yours
4) Lend social capital to people who are in the minority in your organisation (& less likely to speak up) - disrupt biases by giving them the floor
5) Attribute credit fairly to the people who did the work
https://t.co/eZYVlwwYoW. By @elainelinhering
Every Christmas, the John Lewis retail chain in the UK releases an ad. It’s highly anticipated. This is it for 2022. A touching story & message in 90 seconds.
A new study on what managers can do to effectively lead remote teams. Remote workers want managers to be present, hands-on & to be enablers, not enforcers. They don't want micromanagement but they want managers to micro-understand their work: https://t.co/REVRF2FVfK By @RaghuCLO
@ShelleyDarling@MGHToronto Congratulations on a successful day! Lots of hard work went into planning and executing the simulations. Such a fun way to get to know your new space, equipment and technology enablers! Can’t wait to hear all about it!
9 "traps" to avoid in effective collaboration: 1) Collaboration burnout 2) Idealising collaboration 3) Ignoring a. culture 4) b. alignment 5) c. identity 6) d. purpose 7) Not rewarding teams 8) Overfocusing on tech 9) Underfocusing on tech: https://t.co/WI3u5Xm0lA By @GusRazzetti
My favourite definition of a learning system, adapted from Peter Senge: It's "a system that is continually expanding its capacity to create its future". It's about creating the conditions & connections so people in the system can test, fail early, share, learn & grow together
We started our graduation morning with mass celebrated by Father Bob. We are blessed to celebrate together in faith and our students are so fortunate to have Catholic Education. #wolfpackcares
Today, the Supreme Court not only reversed nearly 50 years of precedent, it relegated the most intensely personal decision someone can make to the whims of politicians and ideologues—attacking the essential freedoms of millions of Americans.
Our Grade 12s are having an amazing night at Prom! Thanks to Ms Mancini, Anania-Rawson, Borg, Santos & Trisi for an incredible night 🎉#wolfpackcares
Taking time as a team to create our team norms (that everyone in the team agrees to honour) can be a powerful way to build team cohesion/effectiveness. It's built on commitments we make to each other, not compliance. This process by @CCLdotORG works well: https://t.co/oMQxwvwHTw