Day 14 no broadband. Got home at 4pm. Engineer has gone… and I still have no broadband. Still none the wiser. I’ve now spoken to a neighbour who’s also affected, and they can’t get any answers either.@Be_Fibre Would it really have been too much to put a note through the door
day 14 without broadband and @BeFibre’s Complaints Team says it can’t contact the engineers, chase the operational team or provide a repair date. They’re simply waiting for updates—just like I am. So what exactly is the point of the Complaints Team?
Day 14 no broadband. Got home at 4pm. Engineer has gone… and I still have no broadband. Still none the wiser. I’ve now spoken to a neighbour who’s also affected, and they can’t get any answers either.@Be_Fibre Would it really have been too much to put a note through the door
@zzoommfullfibre@Be_Fibre Day 13 without broadband. Still no repair date. Every update is the same: “It’s with our Network Operations Centre.” At this point I’m beginning to think the Network Operations Centre is a mythical place where faults go to retire.
@be_fibre Day 13 without broadband. Still no repair date. Every update is the same: “It’s with our Network Operations Centre.” At this point I’m beginning to think the Network Operations Centre is a mythical place where faults go to retire.
@Be_Fibre fault reported 9am 16th Jul. Why can’t anyone tell me when an engineer may visit. All I get from the call centre is that it has been escalated. Very frustrating when you work from home and rely on internet connection.
@mrjamesob move away from the publication of covid deaths. Instead use deaths against 5 year averages. That way we will know the full impact that COVID is having on a nation.
@eon_next worst company I have ever dealt with. Smart meter fitted for one of our elderly tenants 4wks ago. No storage heating since. Management say its up to us to prove the smart meter is at fault. Our own electrician has produced a report that does this. No one ever rings back
@eon_next Aparently its just coincidence that our tenants heaters stopped working after the new smart meter ! I know you are getting a small night reading from the meter but this is due to a fault with the 5th wire. (as already described in my un answered emails.
@mrjamesob what about evoking part of a dual citizenship if the offender commits a crime against the country that is evoking ? I agree they should not be allowed to strip otherwise.