🎮 Jester

FIFA Player for & Co owner of @HorizonTeamUK

[🎮 Jester @HorizonJester]

So I’ve managed to regain access to FUT, God knows why I wasn’t able to get in all that time; but @EAHelp were useless. There was no reports or updates on the issue despite being told twice on the phone it was a known issue under investigation and still no explanation for it.

[🎮 Jester @HorizonJester]

It’s actually funny how much @ElectronicArts, @EAHelp have completely ignored myself & others who’re having this issue, yet I’m seeing them reply to people after an hour or two with other problems...

[🎮 Jester @HorizonJester]

Hi @EAHelp, I first contacted you over 44hrs ago regarding this situation & in that time a number of others have confirmed they’re also having the same issue. I can access the servers & every other online mode, bar FUT. I’ve done all troubleshooting so far to no avail. Help?

[🎮 Jester @HorizonJester]

Guys @EAHelp ??

[🎮 Jester @HorizonJester]

Hi @EAHelp. Still waiting here! First tweet to you guys, was 13:45 yesterday (Monday).

[🎮 Jester @HorizonJester]

Hi @EAHelp, @EAFIFADirect - I first messaged you guys over 24 hours ago, about an issue I’m having with FIFA 21. I’ve checked everything from connection down to restoring my console to factory settings, it’s def not at my end. I can access the EA Servers & every game mode bar UT?

[🎮 Jester @HorizonJester]

Would if you would let me play

[EA SPORTS FC @EASPORTSFC]

Get more #FIFA21 as an #EAPlay member. Show off your style with the exclusive Vapor Kit, Crest, Stadium Theme and Tifo, available to members now. Join today: https://t.co/JZKVn78zie

[🎮 Jester @HorizonJester]

@elmagico02 @UniqueRiggers Their dads ran a school together I believe, it was wrongly reported they were cousins, not your fault lol

[🎮 Jester @HorizonJester]

@elmagico02 @UniqueRiggers That’s actually not accurate. Just a lifelong friend.

[🎮 Jester @HorizonJester]

@UniqueRiggers Yup Thiago and Rafinha Alcantara are bros, bro.

[🎮 Jester @HorizonJester]

@hDntCYV0brv7TPl @EAFIFADirect Mate I’ve uninstalled and reinstalled, I’ve done soft and hard resets, I’ve reformatted my console back to factory settings. Nothing works.

[🎮 Jester @HorizonJester]

@hDntCYV0brv7TPl @EAFIFADirect Still nothing.

[🎮 Jester @HorizonJester]

Nobody cares, fix my game.

[EA SPORTS FC @EASPORTSFC]

📍 Madrid, Spain
@realmadriden 🆚 @Inter_en

Who do you think will take the win? 🤔

#UCLPredicts

[🎮 Jester @HorizonJester]

@Matt_Allen_1 @EAHelp @EAFIFADirect I’ve read posts on the EA Forums talking about people having this issue since September, it started for me yesterday morning and EA support on the phone are telling me it only got picked up as an issue yesterday.

[🎮 Jester @HorizonJester]

Hi @EAHelp, @EAFIFADirect - I first messaged you guys over 24 hours ago, about an issue I’m having with FIFA 21. I’ve checked everything from connection down to restoring my console to factory settings, it’s def not at my end. I can access the EA Servers & every game mode bar UT?

[🎮 Jester @HorizonJester]

And now despite me having fully reformatted and removed everything from my console, I can’t even access the game via EA Play as it says I already own the trial/game?? What gives @EAHelp @EAFIFADirect ?!

[🎮 Jester @HorizonJester]

So I’ve...

• Uninstalled and reinstalled FIFA 21.

• Soft reset my XBox One console.

• Hard reset my XBox One console.

• Reformatted to factory settings.

This def isn’t an issue at my end @EAHelp @EAFIFADirect.

[🎮 Jester @HorizonJester]

So I’ve...

• Uninstalled and reinstalled FIFA 21.

• Soft reset my XBox One console.

• Hard reset my XBox One console.

• Reformatted to factory settings.

This def isn’t an issue at my end @EAHelp @EAFIFADirect.

[🎮 Jester @HorizonJester]

@mohsinaliB1 @ziggy_wikka @EAFIFADirect I mean that’s a very logical assumption and one I’ve considered. I think if the routes I’m taking don’t work I might have to wait until December 4th, which is insane. It also doesn’t make sense only a few people out of millions are having this issue.

[🎮 Jester @HorizonJester]

@mohsinaliB1 @ziggy_wikka @EAFIFADirect It definitely isn’t my Internet as I can access the servers and every other online game mode, except FUT.
I’m also not the only one having the issue.

[🎮 Jester @HorizonJester]

@leo_santanaCRF @EAFIFADirect No what I mean is, if I’m changing my IP wouldn’t that mean that EA banned my old IP?

[🎮 Jester @HorizonJester]

@Lixinct @CaptainScott87 @seeeeamen Yeah I already had the game update this morning, I’ve had this issue since 9am yesterday 🤷🏼‍♂️

[🎮 Jester @HorizonJester]

For you guy who’ve said you’ve got the same problem👇🏼 @CaptainScott87 @seeeeamen @Lixinct

[🎮 Jester @HorizonJester]

Just got off the phone to EA, for them to tell me that the below notification is a “known issue under investigation”, yet neither @EAHelp nor @EAFIFADirect have given any initial communication or update about it. Also seems to currently only affect me out everyone I’ve spoken to.