HeldhostagebyGWR

Frustrated commuter wondering how it’s possible to spend £7.5bn so badly, and paying 10 grand a year for the privilege of doing so.

[HeldhostagebyGWR @hostagetoGWR]

@GWRHelp Helpful for the future. But in the meantime, none of your colleagues are informing commuters that there is a cheaper option. Why? @GWRHelp @grantshapps @MoneySavingExp @MartinSLewis

[HeldhostagebyGWR @hostagetoGWR]

Another thing @GWRHelp . Actually two things. 1) why is a season ticket from Chippenham to Paddington about £1,000 more than a combination of tickets from Chip to Didcot and Didcot to Paddington? There is literally no benefit that justifies the increased fee.

[HeldhostagebyGWR @hostagetoGWR]

On the plus side, everyone on board due for a refund. Except if you’re a season ticket holder. @GWRHelp

[HeldhostagebyGWR @hostagetoGWR]

2 hours 25 mins to Didcot from Paddington. Top work team. @GWRHelp

[HeldhostagebyGWR @hostagetoGWR]

To Leonard who left his wallet in the loo on the 2330 from P’ton to Cardiff Central tonight - it’s now with the train manager. @GWRHelp

[HeldhostagebyGWR @hostagetoGWR]

Update @GWRHelp . He’s examining them, and to be fair, has done a great job.

[HeldhostagebyGWR @hostagetoGWR]

Hi guys. Thought you’d like to know that the so far surprisingly fast (even early) 2145 from Pad (just leaving Didcot) has been a little ruined by one of your colleagues clipping his fingernails and sweeping them onto the floor. Delicious. @GWRHelp

[HeldhostagebyGWR @hostagetoGWR]

@rtmnews @GWRHelp Only if they manage to join them together...

[HeldhostagebyGWR @hostagetoGWR]

Last day into work before Christmas, and how does @GWRHelp ensure that a good amount of cheer is spread to its customers? A #HalfFormedHitachi of course!! #humbug

[HeldhostagebyGWR @hostagetoGWR]

Love getting the 0626 in to PAD. Makes me feel very productive, less time for @GWRHelp and @networkrail to cock everything up. Hate getting a late train home (in this case the 2145) to find a #HalfFormedHitachi

[HeldhostagebyGWR @hostagetoGWR]

#thingsmorecomfortablethangwrhitachiseats no.1: watching the swimming pool scene from Wild Things with your parents @GWRHelp

[HeldhostagebyGWR @hostagetoGWR]

Evening team @GWRHelp . Sitting on the 2330 waiting to leave Paddington, which now has a locked brake. In the time it’s taken to decide that, 20 carriages of empty train have gone back to depot...am I missing something here?

[HeldhostagebyGWR @hostagetoGWR]

@GWRHelp morning team. Another one late from the depot this morning...any reason why? 0659 Chip to Pad.

[HeldhostagebyGWR @hostagetoGWR]

Combined total of 3 non-reserved seats in carriage A on the 0756 Chip to Pad @GWRHelp . Do you care about season ticket holders?

[HeldhostagebyGWR @hostagetoGWR]

Any reason for the delay team @GWRHelp ?

[HeldhostagebyGWR @hostagetoGWR]

18 minute delay before the train has even arrived. Is “late from the depot” an acceptable excuse @GWRHelp ? Maybe get up a little earlier?

[HeldhostagebyGWR @hostagetoGWR]

Despite my giving @GWRHelp a kicking for awful service, they do have a few good eggs working for them. “Karen” at PAD who refused to give her name, is not one of those. An utterly self-righteous, rude, disrespectful husk of a human.

[HeldhostagebyGWR @hostagetoGWR]

Seriously though, can someone tell me how to claim compensation.

[HeldhostagebyGWR @hostagetoGWR]

Rejoice @GWRHelp !! I’m on the 1900 from Pad to Chip. It’s a #HalfFormedHitachi and unsurprisingly rammed. But the kicker is I have a block reservation in which I am unable to sit. Compensation me up guys!!

[HeldhostagebyGWR @hostagetoGWR]

Guys?