@FlemingsAdrian We have responded again but please do note it is not live chat/instant messaging. We will reply as quick as we can but response times will vary.
@FlemingsAdrian What error are you getting when you try and send a DM? You can also contact us on one of the following platforms for further support if needed
Whatsapp - https://t.co/9B9Vv1IzDS or 07584475915
Live chat - https://t.co/9B9Vv1IzDS
@DugdaleNiki Hello
I am sorry you have had a struggle getting through to ourselves! Please send us a DM with your details so we can look into assisting today
@WitteringsA We are not able to arrange a call back from a manager but we will certainly look into assisting you. You would need to follow us first then you would be able to send us a DM
We're here to help! You can contact our customer support team directly at https://t.co/PIMKgGLq9Y Use the link in our bio to book or reschedule an engineer visit, troubleshoot or speak to one of the team. As always, we're open 7 days a week and can help via the website or on DMs.
@JaishreeMisra I am sorry to hear about your experience. If you need further assistance, please feel free to send us a direct message. Thank you.
Kind regards,
Hotpoint.
@apoliticaleye I am sorry to see this Alan. Our WhatsApp platform is not an instant/live chat messaging platform but I am pleased you are now booked. Please send us a DM if you need any further assistance