@Cath_Kidston Hey there, I received my parcel on Saturday the 30th of May but one of my items was not included in the parcel. Can you please help me regarding this. I have also sent an email to orders and enquires. Thanx
@AsdaServiceTeam HI I have direct messaged you last week and still have not had any reply about my refund. Can you please help me. Please check your direct messages
@IcelandFoods Hi I have been chasing regarding the wrong item being sent. You said to direct message which I have but not one has looked into this for me. It has been more than a week now I am waiting for my refund.
@ORSHydration Hi we ordered hydration tablets to help keep hydrated on the 6th. However we just received the parcel later than the 2-3 days stated on your website and with a face mask. Can you please look into this asap and provide us the hydration tablets. Thanks
@IcelandFoods Instead of receiving a 16 pack I received a 6 pack of Jacob's mini cheddars original cheese snack Can you please refund me the difference? Thanks
@IcelandFoods Hi Iceland, Instead of receiving the Jacob's mini cheddars original cheese snack 16 pack I received a 6pack. I have been charged for the 16 pack. I have sent this query more than a week ago and have heard nothing to date. Can you please refund me the difference.
@hajibabanews I am still waiting for my refund for items missing from my order. Can you please refund me the money. I have been waiting for more than a month and have tried emailing and calling you. Thanks
@hajibabanews Hi I made a order few weeks back and everything came except for some vegetables. I have tried calling and emailing however have not had anything about the items or a refund. I understand you are busy but can you please look into this. Thank you.
@sainsburys
Hi I received my order yesterday but two items were missing. I have tried calling but have not been able to get through. Can you please tell me how I can get a refund. Thank you
@waitrose I am a pregnant woman who suffers from Asthma and cannot go out to get my groceries, I have not been able to secure any slots with Waitrose for weeks. This is causing me a lot of distress as it means I must risk going out to buy food. Please help me.
@hajibabanews Hi, my husband made an order for my elderly mother in law. His order was placed before seeing this and we have not had any emails saying when we will receive our order. Please could we get some communication regarding our order
Order number 12411