Digital dignity is a topic that all UX and product teams need to add to their vocabulary - it's specific to different users in unique ways. This great piece by @miyemcc spells out how digital challenges create real-world issues.
https://t.co/eXjqCS3rdW
Such a great session at Reuter’s CX conference! We’re offering attendees early access to our new report on the Rise of Human Experience (HX): merging CX, employee experience and human centered design. DM me or visit https://t.co/f8h6loa6o7
#CSX2022#ReutersEvents@REMarketingCx
Your web3 product's UX sucks because:
- People feel unsafe about connecting their wallet.
- They're left clueless while the blockchain is confirming transactions.
- They don't know what to do after first login.
- They're unaware of crypto native terms.
Here's how to fix it: 🧵
@mluxmeetup@howardpyle Q: How to convince company leadership to invest in ethical design?
@howardpyle : Tell them that there is a risk (your clients will leave you for someone who distinguishes themselves as ethical design company) and reward (you can attract new clients for the same reason).
only 1️⃣ day left until @howardpyle of @xf_org shares expertise on Designing for Equitable AI futures with the #MLUX meetup! No spoilers - but here is an article he wrote on the topic if you want to check it out 👀 Deets + RSVP https://t.co/NLQ61Xb1Xy
https://t.co/zhFMF0mAG0
Really honored to have been asked to be a Judge in The Drum Design Awards. The deadline for submissions is Feb 23! #designawards#design#sustainabledesign
Very excited to share that we've posted our first white paper: "Experience, AI and the Digital Divide." It explores digital complexity, how orgs need to rethink CX, and the impact of AI / ML.
https://t.co/CaXChkLGZw
#digitaldivide#uxdesign#DigitalTransformation#CX
Terrible stock photo, but good article about CX strategy I was interviewed for. Some juicy tips from a few really smart people.
8 Tips to Build a Winning Customer Experience Strategy https://t.co/td4vvXTj6B
#customerexperience#cxstrategy#experiencedesign#humanexperience