Hartlepool Marina Premier Inn

[Hartlepool Marina Premier Inn @hpoolpi]

@jfair79 @js_northeast @Valerie_PI3R.
To drive true engagement takes many forms... and I would never take a basic approach.. But I tell you what chocolate cake, a fry up and lots of laughs go a long way

Thank you for every drop of sweat + chuckle when the shifts were tough x

[Hartlepool Marina Premier Inn @hpoolpi]

@jsnortheast @jfair79.@Valerie_PI3R shattered but happy Jo from Hartlepool Marina PI running for Hartlepool Hospice in the GNR.
Well done x grateful to Jo and superb Raise and Match scheme helped raise raised over £3000 over the last several years for a vital service.

[Hartlepool Marina Premier Inn @hpoolpi]

Great bit of work from Sarah.. Alongside her home made maps she has sourced an aerial view of hotel to aid guests finding their way around local area to #localhero @js_northeast @Valerie_PI3R @jfair79

[Hartlepool Marina Premier Inn @hpoolpi]

@jfair79 @Valerie_PI3R @js_northeast #familyshoutout
Cross recognition works! Our PI tmSarah receiving her family meal from @OldWestQuay_ most meal deal upsells. Pink gin for the restaurant team member who goes above and beyond for our hotel guests this month #oneguestjourney.

[Hartlepool Marina Premier Inn @hpoolpi]

Absolutely natural receptionist. Great work Sarah @jfair79 @js_northeast

[Hartlepool Marina Premier Inn @hpoolpi]

@AuntBessies sweet potato lattices. Got to be honest guys they don't look like packaging 😂

[Hartlepool Marina Premier Inn @hpoolpi]

@AndyFr4ncis @jfair79 @SDEBDD @js_northeast @valee
Stay at Hartlepool Marina PI and be aware of pirates and over enthusiastic hotel team! All little guests given a free eyepatch and asked for best pirate impression. #arrghhhmyhearties

[Hartlepool Marina Premier Inn @hpoolpi]

@jfair79 @js_northeast @WeAreSUGM @placemadebyyou
Absolute team effort over at hartlepool marina pi and @OldWestQuay. One guest journey not two!

[Hartlepool Marina Premier Inn @hpoolpi]

#hotelheros. @jfair79 @js_northeast @AndyFr4ncis
Well-done to team members pictured who have went above and beyond this month for guests. We salute your hard work!

[Hartlepool Marina Premier Inn @hpoolpi]

Two of our black belts in operation! Offering a 'full service' welcome morning, noon and nights. The smallest of things can take up the most room in your heart @jfair79 @AndyFr4ncis @js_northeast

[Hartlepool Marina Premier Inn @hpoolpi]

Four newly minted blackbelts for Hartlepool Marina. Well done and thank you for all the hard work.. Shaun Rachel Sarah and Stan... Same result but absolutely unique stories of how you cared for guests @jfair79 @AndyFr4ncis @js_northeast

[Hartlepool Marina Premier Inn @hpoolpi]

As promised 10th 5*star review in a row. Absolutely great weekend. team absolutely humming with energy and enthusiasm and this shows in our guest scores. #takeabow #teameffort @js_northeast @jfair79 @AndyFr4ncis

[Hartlepool Marina Premier Inn @hpoolpi]

Nine 5* star reviews in a row. Result of treating every guest like royalty.
Number ten WILL happen this weekend.
@jfair79 @AndyFr4ncis @js_northeast

[Hartlepool Marina Premier Inn @hpoolpi]

@jfair79 @js_northeast @AndyFr4ncis.
Shaun doing his bit to create a great sense of arrival to make sure first impression does nt include seagull sh*t! 😀
Perils of a marina location!

[Hartlepool Marina Premier Inn @hpoolpi]

@js_northeast @jfair79 @AndyFr4ncis https://t.co/L2aNdA54jF

[Hartlepool Marina Premier Inn @hpoolpi]

Guests can't be wrong-great service score and two black belts for Rachel and Shaun and two more so close. Some great Bank Holiday activities planned to get them over the line. #teameffort

[Hartlepool Marina Premier Inn @hpoolpi]

Guests can't be wrong-great service score and two black belts for Rachel and Shaun and two more so close. Some great Bank Holiday activities planned to get them over the line. #teameffort

[Hartlepool Marina Premier Inn @hpoolpi]

@OldWestQuay https://t.co/KtgvyFUZmD

[Hartlepool Marina Premier Inn @hpoolpi]

Great bit of restaurant feedback for the guest obsessed Old West Quay Team and a pleasure to pass on
👏
@jfair79 @LiamG1703 @SDEBDD @WeAreSUGM @js_northeast

[Hartlepool Marina Premier Inn @hpoolpi]

Great bit of restaurant feedback for the guest obsessed Old West Quay Team and a pleasure to pass on
👏
@jfair79 @LiamG1703 @SDEBDD @WeAreSUGM @js_northeast

[Hartlepool Marina Premier Inn @hpoolpi]

Reverse wow from guest x.
Nothing more powerful than helping to create lifelong memories by just being ourselves. Genuine beats flashy every time.
@jfair79 @js_northeast @AndyFr4ncis

[Hartlepool Marina Premier Inn @hpoolpi]

Another great result. Stan Sabey our gentleman night receptionist and true ambassador for the hotel and town NAILS red BELT with a head office compliment. Hats off, sir . @jfair79 @js_northeast @AndyFr4ncis