@united continues with worst customer service. Client Support starts the conversation and ends it without ever addressing the 2 days lost with zero communication during and now after. #goodleadstheway
@united worst airline ever. UA2315 sits diverted in Cedar Rapids for 2 hours on the tarmac, finally deplaned for 6 hours to be reboarded to sit on the tarmac for 3 hours to be deplaned at midnight. No communication, no chance to book a hotel, no food at Cedar, absolutely zero service.
@UnitedWeRebuild Maybe the one we saw was different, it was about 8:55pm MST traveling west to East and appeared to pass through some thin clouds east of Co Springs. Similar description; fireball that was breaking up and looked just like that GIPHY posted.