Helen

live life and go places......

[Helen @hrangus34]

@GC_Rail On the 1659 or the 1710?

[Helen @hrangus34]

@GC_Rail They are saying not being honoured as there is a 1710 grand central train? Do we use that?

[Helen @hrangus34]

@GC_Rail Perfect thank you

[Helen @hrangus34]

@GC_Rail About 4.20

[Helen @hrangus34]

@GC_Rail They refused to allow us
Now on a bus to York
Can we get a train with them from York?

[Helen @hrangus34]

@GC_Rail The 1219 from Sunderland to London was cancelled. Told to go to Newcastle to use lner 1510 but they said that not agreed. Mentioned lner are honouring tickets fron York to London- can you confirm this is the case please?

[Helen @hrangus34]

@premierinn I have replied but nothing back 24 hours later?

[Helen @hrangus34]

@premierinn sent a DM last night followed by 2 more, still nothing back?

[Helen @hrangus34]

@AMBERLEYPRIMARY No problem, always happy to help the wonderful school my daughter attended, she turns 18 this year and is in 6th form!

[Helen @hrangus34]

@gateshead what's the point of having a complaints procedure if you just close them pretending they have been resolved?

[Helen @hrangus34]

@virginmedia Thanks, will try again tomorrow, gave up after 40mins on hold 🙈

[Helen @hrangus34]

@virginmedia how long am I likely to have to wait for a call back from your tech team? Getting nowhere with my Internet issues and really now considering leaving you

[Helen @hrangus34]

@virginmedia Thanks, I have returns packaging but it was never confirmed about these boosters.

[Helen @hrangus34]

@virginmedia Hi, just wondering if there was an update on getting a 2nd pod please?
Also, do I need to return the old boosters?
Thanks

[Helen @hrangus34]

@virginmedia Thanks 👍

[Helen @hrangus34]

@virginmedia John was dealing and said just to message for the 2nd pod

[Helen @hrangus34]

@HelloFreshUK Message sent

[Helen @hrangus34]

@HelloFreshUK I thought I had cancelled delivery for next week but it is showing as going through. Please can you cancel it?

[Helen @hrangus34]

@virginmedia John, thanks for all your help. Do I also need to return the old boosters? Also can I have another pod please? Looks like we need the 2 after all. Thanks Helen

[Helen @hrangus34]

@virginmedia Yes