Hirsh

[Hirsh @hrgoldberg27]

@Jim22Palmer Got a good laugh out your @blink182 reference during the broadcast yesterday. Maybe you can buy this for @kevinnbrown. Can broadcasters have a walk up song?

[Hirsh @hrgoldberg27]

Hey @realbenmcdonald, I found the perfect gift from you to @kevinnbrown.

[Hirsh @hrgoldberg27]

@Instacart and @InstacartHelp must feel really good treating their customers like dirt. The more I look into past complaints, the more I’m despising the company and their business practices. Shameful.

[Hirsh @hrgoldberg27]

@InstacartHelp @InstacartHelp I HAVE. you refuse to help.

[Hirsh @hrgoldberg27]

@instacart customer service is a sham

[Hirsh @hrgoldberg27]

@InstacartHelp You absolutely did NOT respond. Thanks for lying. @InstacartHelp

[Hirsh @hrgoldberg27]

@InstacartHelp why are you ignoring my DMs? You say you’ll help but don’t seem to back that up with real action

[Hirsh @hrgoldberg27]

@InstacartHelp @InstacartHelp but you’re not answering my DMs!

[Hirsh @hrgoldberg27]

@InstacartHelp @Instacart why won’t you help your customers when they have problems? It’s becoming very obvious that you don’t care at all about your customers.

[Hirsh @hrgoldberg27]

@WendyNewell @InstacartHelp @Instacart @InstacartHelp is a joke. Not helpful, Just part of the problem.

[Hirsh @hrgoldberg27]

@WendyNewell @InstacartHelp @Instacart They absolutely COULD solve these issues very easily. @Instacart simply chooses not to help and treat their customers like trash.

[Hirsh @hrgoldberg27]

@RockyLee1428324 @InstacartHelp Absolutely terrible

[Hirsh @hrgoldberg27]

@johns_jewels @InstacartHelp @Instacart Completely agree. The responses are all generic and meaningless. They don’t respond to questions. Keep repeating the same questions. I’m beginning to think Order Appeals is not actually run by humans. 25 emails from them have been the exact same set of 3 texts/paragraphs.

[Hirsh @hrgoldberg27]

@johns_jewels @Instacart @johns_jewel I’m in a similar situation. Very frustrating.

[Hirsh @hrgoldberg27]

@johns_jewels @Instacart @johns_jewel l’ll join the fight.

[Hirsh @hrgoldberg27]

@InstacartHelp I am shocked at how unhelpful your Customer Service department is. And also how corrupt and deplorable your Order Appeals department is. Shameful business practices. Incredibly frustrating.

[Hirsh @hrgoldberg27]

@Instacart @InstacartHelp Your Customer Service department is unwilling to help with my problem. They point me to OrderAppeals who won’t respond to my questions. Why can’t I talk to someone in the Order Appeals department? You are essentially stealing money. @bbb_us can you help?

[Hirsh @hrgoldberg27]

@InstacartHelp @Instacart @InstacartHelp and the fact that Customer Service says they have no way to contact Order Appeals department is ridiculous.