All services have been restored at this time. If you are still experiencing any networking issues, please submit a ticket through our support system:
https://t.co/fgqnMwI0nH
We are aware of networking issues in our NY datacenter, and our senior administrators are actively working to restore service to those customers who may have been affected.
All services have now been restored as per @CenturyLink's latest update. Please feel free to reach out to our support team via our ticketing system if you have any questions regarding the outage that occured this morning.
We are able to confirm that all services impacted by today’s IP outage have been restored. We understand how important these services are to our customers, and we sincerely apologize for the impact this outage caused.
We are working hard to fix an IP outage and have begun to see restoration in several areas. We’ve pulled in every resource available to resolve the outage as soon as we are able and will continue to provide additional updates as they are available.
A large segment of the Internet is experiencing service issues:
https://t.co/TX4zclpdrg
Our investigations point to CenturyLink being the source of this disruption. You may notice problems getting to sites all over the Internet (don't call your home ISP just yet).
Our technicians are working to resolve an IP outage. Ensuring the reliability of our services is our top priority. We will provide regular updates on our progress.