Very unexpected news. But super happy to see an Indian being brought on independently to lead the biggest messaging platform of humanity.
Indian love WhatsApp. What will we do without our daily good mornings in our family groups 🎉😅
It’s been a minute.
2015–2018
- Exited FreeCharge. Spent time learning and investing.
- Pondered about: Why can't trust be rewarded? Started with $1M of personal capital.
- Launched CRED to reward people for paying credit card bills on time.
2019–2025
- Built a system run by a team that values ownership, judgment, and craft.
- Grew from 0 to 17M members by aligning incentives with behaviour.
- Built several products during COVID lockdowns.
- Raised $900M+ from global investors. Did 4 ESOP buybacks.
- Made Indiranagar and IPL ads slightly more interesting.
- Received a full stack of regulatory licences.
- Lost 35 kilos.
- Scaled from 0 to ~$325M ( ~₹3,200 crore) in annual revenue across payments, lending, insurance, commerce, wealth, and credit cards.
2026
- First profitable quarter (yet occasionally asked what our business model is)
- Raised another $900M from Meta in primary and secondary capital.
- Announcing our 5th ESOP buyback.
Today
CRED is ready for its next phase. I am stepping back and @miten steps in as interim CEO, partnered with an incredibly talented team. He has been heading strategy and finance and suffering me since 2020. I’m stepping away from the operating role and will continue as a shareholder. My commitment doesn’t change. Just the role.
Extremely grateful to our members, partners, regulators, and investors who made this possible. And to our board, Shailendra, Micky, Saurabh for their extraordinary conviction.
Team CRED, I’ll still expect you to be a 10x version of yourselves.
As for me, I’ll be joining Meta to lead WhatsApp globally.
Meta comes in as a minority investor in CRED. No access to member data.
While it’s come very far, the delta between WhatsApp today and its full potential is massive. I look forward to working with Mark, Chris, and the leadership across Meta for the next step in WhatsApp’s journey. Will, thank you for scaling something the world relies on quietly, and for making this transition smooth.
Onwards.
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ELON MUSK: "It is certainly hard to believe that little company that started in a warehouse in El Segundo is now going public. It was the largest IPO ever, and let me tell you, if people had told me this was gonna happen, I was like, man, you must be smoking some really good crack, because I think this company is gonna fail. I gave SpaceX less than a 10% chance of succeeding at all. To be clear, in fact, I told people this. I said, look, we’re probably going to fail, but you know, should give it a try, because if we don’t, if there’s not a new company that enters space, we will never be a truly space-bearing civilization."
Very good point.
Many talented folks that went to US 20 years ago and have had some desire to return, have not always found great paths to come back and contribute meaningfully in the country.
Shashi Tharoor: China has been able to attract a lot of Chinese scholars working in the West to come back home and lead research institutions. India hasn't been able to do that as easily because China can offer financial incentives that India cannot
@MohapatraHemant@svembu For all the rage Vembu’s post caused - this is the most accurate take.
All those talking about needing everything fixed - are the 99% Hemant talks about here.