HSBC UK

The official account for HSBC UK. DM us for help 8am-8pm or chat with us 24/7 in mobile or online banking. Please do not post any personal information.

[HSBC UK @HSBC_UK]

@AstroJamie_ It was a pleasure chatting with you this evening, Jamie, and I'm really happy and pleased that your switch request is now all done and completed for you. Have a great rest of the weekend, and enjoy the sunshine, I'll catch up with you again soon! 👋 -Jack https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@AstroJamie_ You're very welcome, Jamie! I've responded to your private message in our conversation. Please could you check and kindly review your DMs? Thank you! 🙂 https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@lzzifos Hi there, I'm Jack! 👋 Please give our Digital Support Team a call on 0345 600 2290 or [phone] overseas between 8am and 8pm UK time every day, and our specialists will get everything sorted for you. Please feel free to click the 'Send a private message' button! 📱 -Jack https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@jainarpan13 Hey Arpan! 👋 Thank you for letting me know that you have recently moved to Indian and are wanting to use your HSBC UK account but are not able to log in. Please could you click the 'Send a private message' button and join me in a private conversation via DM? Thank you. 🙏 -Jack https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@thamizhinithu Hi, I am sorry to hear about your expereince, please join me in a DM, so I can support and take this further the relevant team gets feedback. Thank you Charlie-Ann https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@10GrandToes Hi, thank you for reaching out to us. Please join me in a DM, so that I am able to support you? -Kay https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@DavidRoylance Hello David, I hope you are well. I am sorry about the experience you are having. Can I kindly ask you to send us a private message, so we can discuss this further please?^D https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@Rupanshu02 Hey Rupanshu! 👋 Thank you for letting me know that you are unable to access your Mobile Banking App, I'm sorry to hear that. So that I can look into this further, please could you click the 'Send a private message' button and join me in a private conversation via DM? 📱 -Jack https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@charlieplaya Hello Zezuru, I am very sorry about the experience you are having with opening a business account. Can I kindly ask you to send us a private message, so we can discuss this further please?^D https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@yqio151026 Hi there! 👋 As of Tuesday 30th June 2026, our HSBC Advance Current Accounts are no longer available for new customers and have been removed from sale. You can still apply for an HSBC Bank Account or any other Current Account with us by visiting https://t.co/zIJy3Bv9W7. 💷 -Jack https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@Tami_A Hi Tamsin, you can pay without card if you go to our counter branches. I will attach the branch finder, which will show you the branches near to your home that have a counter. If you need any further support please join in a DM. Thank you Charlie-Ann
🌐https://t.co/HLvJ5PpV4S https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@Kjazzw Hi Kory, apologies for the inconvenience caused. Can you please join us in a private chat by clicking on the link shared, so we can look into this for you? Thanks - Juhi https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@ollymacnamee Hi Olly, thank you for reaching out. Please join me in a DM, so that we can support you - Thank you. https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@docborderless Hi, I am very sorry to hear this has happened. Please can you join me in a DM, so that we can discuss this further? -Kay https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@dave_patey Hi Dave! 👋 I'm really pleased and happy to hear that your Mobile Banking App is now back up and running again for you, and that you've been able to deposit your cheques. Have a great rest of the weekend, and enjoy the sunshine, I'll catch up with you again soon! 🙏 -Jack https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@PaulBacik @dave_patey Hey Paul and Dave! 👋 If you're both getting 'licence has expired' appear on your Mobile Banking App when depositing cheques, please uninstall and reinstall the app to our latest version 3.71.31 from Apple App Store if iPhone, or 3.69.0 from Google Play Store if Android. 📱 -Jack https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@IainMacDonald17 Hi Iain, thank you for reaching out. I'm sorry that you are currently experiencing issues. Please join me in a DM, so that we can support you - Thank you https://t.co/OCvB5tjRBZ

[HSBC UK @HSBC_UK]

@yqio151026 Hi there, thank you for your feedback. I understand how helpful it would be to update passport details directly in the HSBC UK app, especially for customers living overseas. I’ll make sure your comments are shared internally with the relevant team. - Thank you, Aishanie

[HSBC UK @HSBC_UK]

@AzhaAmir Hi there. Please follow the link and join us in a Direct Message, so we can help you further. - Thank you, Aishanie https://t.co/OCvB5tjRBZ