Jonathan Ainslie

[Jonathan Ainslie @hsjjjstca]

@SW_Help I have been on hold for over 45 mins and still no reply? You cannot expect people to just wait all day - I am owed over £200 here!

[Jonathan Ainslie @hsjjjstca]

@SW_Help I still haven’t got my money back from paying for a taxi home on 29th May and nobody is replying to my emails

[Jonathan Ainslie @hsjjjstca]

@SW_Help @pftuser How are taxis not claimable when there is no other way to get anywhere?

[Jonathan Ainslie @hsjjjstca]

@SW_Help Are you allowing us to get a taxi?

[Jonathan Ainslie @hsjjjstca]

@SW_Help Is the next train, 05:44 PTR to WAT actually going to run? Are there going to be signalling issues again today? Yesterday at WAT in that heat and that chaos it was a health and safety risk

[Jonathan Ainslie @hsjjjstca]

@SW_Help are the signalling issues from yesterday still happening? The 5:08 PTR to WAT is cancelled because of a signalling fault!

[Jonathan Ainslie @hsjjjstca]

@SW_Help as you’re awful service continues I cannot go from PTR-WAT this morning. I will have to drive to Guildford, will you pay for my parking?

[Jonathan Ainslie @hsjjjstca]

@SW_Help as the 6 WAT-PTR was so delayed and your guard helpfully told us that this isn’t stopping at Petersfield after we have left, will you be reimbursing taxi’s to get to our final destination as you’re incapable of doing it?

[Jonathan Ainslie @hsjjjstca]

@SW_Help Can you please read my issue again and come back with a better response? The issue is that every day between haslemere and Petersfield the trains go slow, causing a small delay every single time. There must be a reason for it

[Jonathan Ainslie @hsjjjstca]

@SW_Help why do your trains always slow down between haslemere and Petersfield? There is clearly an issue as it happens every single day - is this a known issue?

[Jonathan Ainslie @hsjjjstca]

@SW_Help Same again today…same all last week and all year - any findings?

[Jonathan Ainslie @hsjjjstca]

@SW_Help 604 PTR to WAT

[Jonathan Ainslie @hsjjjstca]

@SW_Help has your wifi stopped working? This is second week running where you have no wifi on the Portsmouth to Waterloo route

[Jonathan Ainslie @hsjjjstca]

@Disgruntle39783 @SimonJHadley @SW_Help @Heidi_Labour @SW_Help were now stuck outside liphook and the guard is useless no information. What the hell is going on?

[Jonathan Ainslie @hsjjjstca]

@RelationCentre1 Done

[Jonathan Ainslie @hsjjjstca]

@SW_Help We haven’t moved still…

[Jonathan Ainslie @hsjjjstca]

@SW_Help There is reduced speed and then there is a complete stop. Provide a better update please. Can we get off and get a taxi?

[Jonathan Ainslie @hsjjjstca]

@SW_Help I have already pre booked tickets for Petersfield to Waterloo on days between 14-22nd but looks like there may be line closures? Can you please confirm what will be going ahead?