@AllTheAnime@AllTheAnime I was going to complete my purchase, sadly 1 of the items that I had in my basket is now Out of Stock, Asura Cryin Blu-Ray, do you expect to get that back in stock before end of the sale please?
@AllTheAnime Hi there, I literally just emailed with a screengrab of my basket π , but yes it does contain BOGOF deals. I did not know they were excluded, the terms just stated "Not redeemable with any other discount codes or pre-order titles". Shame it doesn't work with BOGOF then :(
Hello @worldofbookshq , I wrote to the support team via email to report an issue with the website update, I got very uncaring and disappointing responses from the team. Is it possible to please speak with a more senior member of your team please? Thank You
@_ice_in_ @AllTheAnime@AllTheAnime maybe if there was a way to opt in for de-prioritized shipping to save some Β£s on both ends, for people that don't mind receiving their orders a bit late, that could allow you time to combine multiple orders(??)...(or even better, going back to free UK shipping π)
@_ice_in_ @AllTheAnime I personally think the flash sales themselves are exciting (albeit still way too expensive imo), but the killer for me this time round is having to pay postage for every order. A few of us have already moaned about this in other threads, but hopefully staff listening
@akamebigtits@TheRealHawlucha@AllTheAnime Yes, even the standard editions, had 'em in my basket, but all got whipped up within the first hour of the sale while I was still shopping π
@wpstart@AllTheAnime π― I understand why they may have needed to add the postage charges this year, but it has killed it for me unfortunately :( . Maybe at least reducing the minimum spend amount for free postage would help.
@valentinev22158@AllTheAnime Yes, this year's sale hasn't worked out well for me due to the new delivery fee. Can't be paying that for every order so unfortunately ended up missing out π
@AllTheAnime Thanks for the response. Previous years I always ended up making multiple orders over the span of the sale. I guess I have to be a bit more diligent this year placing my order(s), given it's no longer free postage for UK π
@AllTheAnime Eagerly awaiting this! Is there any chance of revealing previous year Mystery Boxes just to get an idea of what kind of volume to expect please?
@JustEatUK@xtina@Latto Terrible customer service, faced technical issue and more money was taken for my order than should have been, Live Chat Staff aren't interested and prematurely close the chat without answering you