Hamilton Street Railway

The official account for Hamilton Street Railway providing news & customer service. Monitored weekdays from 8:30am to 4:30pm.

[Hamilton Street Railway @hsr]

This National AccessAbility Week, we’re celebrating accessible transit in Hamilton. For many, the bus is more than a ride, it is access to work, healthcare, and loved ones. HSR is committed to building a city where everyone can move freely. #NationalAccessAbilityWeek #HamOnt

[Hamilton Street Railway @hsr]

Turn your bus ride into a fun chance to win like Mergup.
Tell us how your ride went and you could win a $50 PRESTO card every month.
Big cheers to Mergup, our March winner 🎉
Take the survey today https://t.co/xda0kjKALr

[Hamilton Street Railway @hsr]

Excited for Newcomer Day this Friday? Let HSR take you straight to City Hall—no parking hassles, just easy transit! Check out the bus routes that drop you right at the heart of the celebration. Join us May 29th, 12–6pm, and be part of #NewcomerDay! #TryTransit #Hamilton

[Hamilton Street Railway @hsr]

The 2026 Ticats season kicks off 🏈
Heading to the game? Skip the stress of parking and hop on any HSR bus using your game ticket. Take advantage of the HSR Ticats shuttle for a direct ride from key locations straight to the stadium. Plan your trip: https://t.co/gsQsOv9MtF

[Hamilton Street Railway @hsr]

@RachB7666 Hi RachB , we are sorry you are experiencing this issue. We will look into it.

[Hamilton Street Railway @hsr]

@PhotographySDJ Your report has been sent to the appropriate parties to be looked into. Thank you.

[Hamilton Street Railway @hsr]

@OntarioVP2022 those can help with the investigation too. If you prefer email, you can send the information to [email protected]. 2/2

[Hamilton Street Railway @hsr]

@OntarioVP2022 Hi OntarioVP2022, thank you for letting us know. We take reports like this very seriously. Please contact our customer service team at 905‑528‑4200 and share the time, date, and any other details about what happened so we can investigate it. If you have any photos or videos, 1/2

[Hamilton Street Railway @hsr]

@PhotographySDJ information to [email protected]. Thank you for bringing this to our attention. 2/2

[Hamilton Street Railway @hsr]

@PhotographySDJ Hi SDJ, thank you for letting us know. Please contact our customer service team at 905‑528‑4200 and share the time, date, and any other details so we can investigate it. Attach photos or videos to help with the investigation too. If you prefer email, you can send the 1/2

[Hamilton Street Railway @hsr]

Heading to the Victoria Day Fireworks? HSR is offering extra service to and from Dundas Driving Park on Sunday, May 17, 2026 Route 5 Delaware will service all stops from King at James to Head Street before and after the fireworks. Skip the parking and enjoy the night.

[Hamilton Street Railway @hsr]

@innad_innad Hi, Please send us an email at ([email protected]) with the details (bus number, time, and location) of your experience or call 905-527-4441 so we can look into this. Thanks.

[Hamilton Street Railway @hsr]

@aprilsets Hi, Please send us an email at ([email protected]) with the details (bus number, time, and location) of your experience or call 905-527-4441 so we can look into this. Thanks.

[Hamilton Street Railway @hsr]

Don't just ride the bus, be the rider who shares your experience with us! Rate your ride today for a chance to win a $50 PRESTO card in our monthly giveaway. Your feedback keeps us rolling in the right direction. Fill out our survey at https://t.co/xda0kjKALr today. #RateMyRide

[Hamilton Street Railway @hsr]

For detour maps and additional information, please visit https://t.co/1GlVssnzy9

[Hamilton Street Railway @hsr]

Due to construction at Frank A Cooke Terminal Routes 21 Upper Kenilworth, 22 Upper Ottawa, 23 Upper Gage, 24 Upper Sherman, 25 Upper Wentworth, 26 Upper Wellington, 27 Upper James, 33 Sanatorium and 35 College will be required to detour from

[Hamilton Street Railway @hsr]

from Wednesday, May 7, 2026 at
7:00 p.m. until Thursday, May 8, 2026 at 4:30 a.m. All temporary stops will be available at:
Jame Street South

[Hamilton Street Railway @hsr]

May the 4th be with you, Hamilton. When the hyperdrive is offline, HSR’s compressed natural gas power saves the day. “Punch it, Chewie!” #May4th #StarWars

[Hamilton Street Railway @hsr]

We want to hear from you! Beginning in fall 2027, HSR will start rolling out the first phase of #HSRnext. Learn about the changes & share your feedback online or at one of our community events. Take the survey for a chance to win some great prizes!
https://t.co/lEzf5vfL7j