@AirbnbHelp Senior Manager Mustapha is ignoring evidence of fraud (Ski-in/out) and mechanical failure (Broken lift) that cost me €1514. He refuses AirCover based on false claims. Is this the standard for @Airbnb executive support? #AirbnbScam#ConsumerRights
@AirbnbHelp Disappointed with @Airbnb@AirbnbHelp! Senior Manager Awatif closed my case based on blatant factual errors. I reported a critical facility failure IMMEDIATELY (within 0 hours), yet they claim I missed the 72h window.
This is a €1,514 liability claim
@AirbnbHelp “My car was trapped by a broken elevator at an Airbnb, and the support is refusing to help even though I have receipts for €1500 in emergency taxis. Case #[HMTWQJ3YQQ] Help!”。