Huma Calin

[Huma Calin @humacalin]

#badcustomerservice #CustomerServiceFail #zarahome @zarahome @ZARA #CustomerFeedback

[Huma Calin @humacalin]

.@zarahome glasses that I ordered came broken

[Huma Calin @humacalin]

.@zarahome glasses that I ordered came broken

[Huma Calin @humacalin]

Hey @ZaraHomeUk, could you help me with a purchase which arrived broken?

[Huma Calin @humacalin]

Good morning @Deliveroo did you have time to consider taking responsibility for your riders? Maybe try to vet them in ann effort not to recruit #fraudsters? Just an idea! #compromisedsecurity 👇# badcustomerservice

[Huma Calin @humacalin]

. @Deliveroo do you vet any of your riders or just pray that they are good guys and will not act fraudulently? I have been delivered my order by a fraudster and your customer service’s response was “ups, he is not #deliveroouk emplooyee anyway” #compromisedsecurity

[Huma Calin @humacalin]

I’ll repeat the question until I get a satisfactory response @Deliveroo Do you do anything to protect your customers or just pray that you happen to recruit nice riders and not #fraudsters ? #badcustomerservice #compromisedcustomersecurity

[Huma Calin @humacalin]

@Deliveroo Until today, I was not aware how I put myself at risk by using #Delivero that is sending random guys (with no vetting and oversight) to deliver orders. And when caught the official statement is “sorry but these guys are not ours they are self employed” #compromisedsecurity

[Huma Calin @humacalin]

@Deliveroo Until today, I was not aware how I put myself at risk by using #Delivero that is sending random guys (with no vetting and oversight) to deliver orders. And when caught the official statement is “sorry but these guys are not ours they are self employed” #compromisedsecurity

[Huma Calin @humacalin]

. @Deliveroo do you vet any of your riders or just pray that they are good guys and will not act fraudulently? I have been delivered my order by a fraudster and your customer service’s response was “ups, he is not #deliveroouk emplooyee anyway” #compromisedsecurity

[Huma Calin @humacalin]

@Deliveroo . @Deliveroo so-called “taking the feedback on board” is not reassuring considering that your existing system enables these riders with no oversight and responsibility by #deliveroo.

[Huma Calin @humacalin]

@Deliveroo I did and the reponse was “Our riders are self-employed” . Hence I am asking if Delivero vets any of its riders and how it does not take any reponsibility sending a fraudster to my door 😠#deliveroouk #compromisedsecurity #terriblecustomerservice complaint no: 120976461

[Huma Calin @humacalin]

Hey @parcelforce why do your drivers lie about attempting to deliver a parcel?! #customerservice They do not even bother to come to the address!! What am I supposed to do to get the parcel for which I paid a next day delivery only for your driver to lie about the delivery?!

[Huma Calin @humacalin]

Still waiting for confirmation of my delivery date @IKEAUK. You ruined my #EasterWeekend plans by reportedly selling the items that I bought to others and then rescheduling my delivery on account of low stocks according to @IKEAUKSupport reply below. #appalling #CustomerService

[Huma Calin @humacalin]

I am still waiting for confirmation that the items will be delivered today as agreed on the original purchase date @IKEAUK 😕
Waiting for @IKEAUKSupport to fix this #appalling #CustomerExperience #Inconvenience #IKEA #CustomerService

[Huma Calin @humacalin]

I am still waiting for confirmation that the items will be delivered today as agreed on the original purchase date @IKEAUK 😕
Waiting for @IKEAUKSupport to fix this #appalling #CustomerExperience #Inconvenience #IKEA #CustomerService

[Huma Calin @humacalin]

👇 #exemplary of @IKEAUKSupport 😡 @IKEAUK had the items in stock when I purchased then on Monday! Unless #Ikea resold my items, the delivery date could be rescheduled. #appalling #CustomerExperience #CustomerSatisfaction joke!

[Huma Calin @humacalin]

I am still waiting for confirmation that the items will be delivered today as agreed on the original purchase date @IKEAUK 😕
Waiting for @IKEAUKSupport to fix this #appalling #CustomerExperience #Inconvenience #IKEA #CustomerService

[Huma Calin @humacalin]

Any thought on how to fix this appaling #CustomerExperience, @IKEAUKSupport @IKEAUK since you cared to inform me on the change of the initial delivery date after 6pm today?! #IKEA

[Huma Calin @humacalin]

Any thought on how to fix this appaling #CustomerExperience, @IKEAUKSupport @IKEAUK since you cared to inform me on the change of the initial delivery date after 6pm today?! #IKEA

[Huma Calin @humacalin]

Why did you @IKEAUK reschedule my delivery from tomorrow to Monday? I have booked trades people according to the original delivery schedule. What am I supposed to do empty handed?! Pls reschedule my delivery to the initial date asap @IKEAUKSupport #badcustomerservice #IKEA @IKEA

[Huma Calin @humacalin]

Why did you @IKEAUK reschedule my delivery from tomorrow to Monday? I have booked trades people according to the original delivery schedule. What am I supposed to do empty handed?! Pls reschedule my delivery to the initial date asap @IKEAUKSupport #badcustomerservice #IKEA @IKEA

[Huma Calin @humacalin]

@IKEAUK why did you reschedule my delivery from tomorrow to Monday ?!!!😡 trades people have been booked according to the initial delivery! I would like my order to be delivered tomorrow as initially scheduled!

[Huma Calin @humacalin]

average play, outdated #plazasuite, attended mostly by an audience laughing to child like physical moves

Well said @Arifa_Akbar “the production is flat and forgettable, not testing either actor’s seasoned skills on the boards”

[Huma Calin @humacalin]

Worse service by @VirginMediaCorp #virginmedia #broadbandnotworking

[Huma Calin @humacalin]

Worse service by @virginmedia that says they may fix the broadband problem affecting 25% of the households in my area in about 24-26 hrs. How do you expect people to work from home relying on your services?! I am advised to raise an online complaint in absence of broadband!

[Huma Calin @humacalin]

Worse service by @virginmedia that says they may fix the broadband problem affecting 25% of the households in my area in about 24-26 hrs. How do you expect people to work from home relying on your services?! I am advised to raise an online complaint in absence of broadband!