@BTCare Nope. Number was 0800672476 which was provided on My Account when the upgrade offers didn't load from the initial email or my dashboard in my account.
@BTCare phoned to see what offers there are as a result of price increases in sept only to be told there are none for me and ring back later in year. really the best way to keep existing customers? Suffice it to say, other providers are already more than forthcoming with offers.