@S8ulsidbhai Sid, just wanted to ask — why is the Soul jersey pattern being used for the guy in this “exposed” video? He hasn’t been associated with Soul for quite some time now. is this intentional, or is there some other context behind using the Soul jersey pattern
@UPPCLLKO Thank you, @UPPCLLKO, for resolving the issue. I also request you to conduct an enquiry into why consumers are still required to visit the powerhouse to show proof of bill payment before power is restored. This outdated process is unnecessary.
Dear @UPPCLLKO
I paid my pending electricity bill of ₹3,538 today, but it’s been more than 4 hours since I raised a complaint for power restoration. Your customer care assured me that electricity would be restored within 4 hours, but nothing has happened.
Consumers shouldn’t have to beg for basic services after paying their bills. Still no resolution. Please take immediate action. @UPPCLLKO@UPGovt@CMOfficeUP@myogioffice
@UPPCLLKO Hi how much time it takes to contact any person,this is seriously so lethargic behaviour from you @UPPCLLKO ,such unprofessional behaviour is seriously unacceptable
@UPPCLLKO Thank you for your response.
Mobile: 7985891197
District/City: Gorakhpur, Uttar Pradesh
Electricity Substation: Surajkund Substation
The issue is still unresolved despite successful bill payment and the time promised by customer care has already passed.
I have the complete call recording of my conversation with the operator. If required, I am ready to share it with UPPCL as evidence.
This delay is causing unnecessary hardship, especially when my mother is alone at home without electricity.
This doesn’t feel like an isolated mistake anymore—it reflects gross negligence, complete lack of accountability, and an unacceptable customer experience.
Customers trust Instamart for convenience, not to receive someone else’s order and then spend hours fighting for a resolutio
Why should customers suffer because of your store’s operational failure?
I have screenshots of the entire chat and call recordings with your support team. If required, I’m ready to share every bit of evidence publicly.
I spent hours on chats and calls explaining the same issue repeatedly. Your support team kept hiding behind “protocol” instead of resolving the problem. Even the delivery partner told me that the Instamart store’s response was essentially, “Ask the customer to raise a complaint,