@agoda How @agoda stole $533 from me. 2 minutes after I paid $533 for a hotel room, Agoda emails me saying they couldn't book the room. They didn't refund the money. I filed a dispute with Paypal, but Agoda lied to them and said the room was booked. Class action lawsuit?
@agoda Yes, in that email, your employee lied by saying that the room was booked. It was NOT booked. Here is proof that the room was NOT booked (see image)
I hate to do this publicly but I've been trying for a month to get my money back with no luck.
@realsidjain@agoda Did they give you money back? My story:
Agoda refuses to issue refunds for fraudulent reservations. It has been over two weeks, such a waste of our time and money. Next time use Booking! Please retweet! #agoda#agodaisascam#hotels#boycottagoda
@WuKayla3333@agoda My Agoda story: Agoda refuses to issue refunds for fraudulent reservations. It has been over two weeks, such a waste of our time and money. Next time use Booking! Please retweet! #agoda#agodaisascam#hotels#boycottagoda
@agoda And for compensation? $80 Agoda credit—which barely covers a pillow. Refund? Nope. Customer service? Slow and useless. Had to book another hotel myself because, apparently, expecting a room I paid for is too much. #AgodaFail#NeverAgain
I am a pro host with 26 listings trying to use @agoda
1. Uploaded my places easily
2. Went to verify my cell, error
3. It won’t let me use a US country code
4. Email support
5. Support says to read blogs and they won’t be replying
@agoda 12. I call back, trying to speak to someone in YCS which is apparently their extranet, somehow end up in their guest portal
13. Call back a third time, still no luck
14. Send two more emails, no luck
15. Dm on x, no reply
@agoda yall are fucking amateurs
6. Read blogs, no help
7. Contact @agoda support on X
8. Agoda says reply to emails
9. I explain to Agoda that the emails are sent from a no reply email
10. They say dm them, I try but encounter an error
11. Try calling today, escape in accounting, can’t transfer my call