@coinbase this is a load of s**t, ive been locked out of my verified account since 2020 and support keeps giving me automated message saying it will be looked into to. coinbase is the worst customer support ive ever seen. i definitely dont recommend it to anyone.
@brian_armstrong I am sorry for hijacking your thread but what else am i supposed to do? I am locked out my account and your support is taking multiple weeks to solve a simple problem. Why has nothing changed in 3 years? Why are the support times just as slow now as they were in 2017?
@brian_armstrong Even the dedicated "coinbase support" account on twitter is inactive and has not replied in days. Additionally i can see that every single avenue of communication to anyone at coinbase is removed presumabely because there are 10s of thousands of people in this position.
@brian_armstrong I am a loyal coinbase user since 2017. My account was locked in 2017, took months to get it unlocked due to slow responses from coinbase support. Its sad that in 2020 nothing has changed. Support response times are worse than ever, genuinely the slowest ive ever encountered.