Gaurav

[Gaurav @iGauravo]

@UIDAI I applied for an address update, it was rejected and the reason showing is invalid proof of address.
Now I need to pay the fees again, what the hell is this? If there was some problem in the document, then give us the option to correct for it. Why charging ₹75 again?

[Gaurav @iGauravo]

@aditya4f @unfiltered_ajit Soo true...

[Gaurav @iGauravo]

@kirodotdev Till now, after 2 days since it started, you guys have not given a single reason as to why it happened.

No accountability at all. Horrible customer support.

I need answers @kirodotdev

(6/6)

[Gaurav @iGauravo]

@kirodotdev I'm writing this on behalf of a lot of people who got affected bcz of your stupid way to suspend random kiro accounts without even telling them a single reason.

What happened is mentioned in brief:

(Thread) (1/6)

[Gaurav @iGauravo]

@kirodotdev 4. When I posted about the same here, I receive a mail telling that it would be sent to a internal team.

And this is what I got replied back with (screenshot attached)....

"...and they advised that we cannot take further action, we will consider this case closed"

(5/6)

[Gaurav @iGauravo]

@kirodotdev Till date you guys have not given a single reason as to why it happened.

No accountability at all. Horrible customer support.
I need answers @kirodotdev

(6/6)

[Gaurav @iGauravo]

@kirodotdev 4. When I posted about the same here, I receive a mail telling that it would be sent to internal team.
And this is what I got replied back with (screenshot attached)....
"...and the advice that we cannot take for the action, we will consider this case closed"

(5/6)

[Sumit @i_am_sumit_0]

@kirodotdev
To make things worse, the Manage Plan button on your website doesn't even work. In the Additional Credits section, it says $48.63 will be billed at the end of this month, even though I got the $100 plan for free. Please resolve it ASAP

#KiroAI #Bug #CustomerSupport

[Gaurav @iGauravo]

@awscloud On the top of suspending the account without any single reason, you are now counting the credits I used (from the covered credits in my plan)- as the post-paid credits and showing the bill for that. @kirodotdev @awscloud this is very frustrating.

[Gaurav @iGauravo]

@awscloud aws is doing whatever they want - horrible customer support. My 5k credit account got suspended without telling me any single reason and I can't even reply back on this mail to ask any follow ups.

It's 2nd day and no response.

[Gaurav @iGauravo]

@awscloud On the top of it, they flagged a bill of $12 for the credits I used. I had 5k per month limit on kiro pro max plan, I used about 400, the they banned, now they are showing a bill for using those credits.

[Gaurav @iGauravo]

@awscloud Solve this asap pls. @awscloud

[Gaurav @iGauravo]

@awscloud my kiro id suddenly got temporarily suspended when I was using kiro CLI and that too without telling me any reason.

It's been 20 hrs since I mailed you regarding it and still no follow up from you guys. I have my credits there which would reset in 4 days.

[Gaurav @iGauravo]

@i_am_sumit_0 @Flipkart @nothingindia And the audacity..😂 @flipkartsupport