Multiple follow-ups have only resulted in "notes added" and "ticket expedited". No technical callback, no ownership, and no explanation of the issue has been provided. Please have a network engineer contact me and provide a meaningful update instead of extending timelines.
@airtelindia@Airtel_Presence Complaint 31-1000015760079. Airtel SIM stuck on 2G since 17 Aug. Data and SMS not working. Jio works in same phone. No resolution yet. Please help urgently.
Troubleshooting already completed:
• Phone restarted multiple times
• SIM slots interchanged
• Preferred network mode set to 4G/5G
• Tested across multiple locations, including ~8 km away from home
• Jio SIM works perfectly in the same handset and both SIM slots
Issue started on 17 Aug and complaint was raised on 19 Aug. I received an SMS stating the expected resolution date is 03 Sep. Is Airtel expecting a customer to manage without usable mobile internet and SMS for nearly 17 days?
Thank You @unacademy for terminating Karan Sangwan. he should have focused on putting more effort into the betterment of students instead of ranting.
A teacher must remember that his task is to teach and not to preach. Let democracy and the people of India decide their leaders.
@elonmusk@elonmusk What have you lost, that you cry? What did you bring with you that you lost? What did you create, that got destroyed? You did not bring anything with you; whatever you had, was taken from here... Just listen only once thought of my Lord Krishna..