Iain Aitch

Author, journo, thought leadership, media consultant, ideas. Artsy working class social history. now mostly on

[Iain Aitch @iainaitch]

I’m also on Bluesky at https://t.co/Q1ZhzFolIs and on Threads as @iainaitch. https://t.co/9lgMqZldTJ

[Peter Turner @PeterTurnerXYZ]

@iainaitch Although an ombudsman's decision does not set a precendent, it is worth noting the decision at https://t.co/GIOs7lacDF

[Peter Turner @PeterTurnerXYZ]

@iainaitch It turns out that, even though it made an about turn last time it tried this stunt, Santander still fell foul of FOS: https://t.co/4pHy3GKvy0 (Wish I had known - a fairly easy £100!)

[Iain Aitch @iainaitch]

@timrollpickerin @PeterTurnerXYZ That is vintage!

[Iain Aitch @iainaitch]

Santander reneging on agreements on lifetime free business banking for small business customers be like

[Peter Turner @PeterTurnerXYZ]

@iainaitch I have read that Santander staff reckon when "took over" Abbey National the forever guarantee was voided. I don't think the ombudsman would be impressed anyway but look at the Companies House documentation - it was just a name change.

[Iain Aitch @iainaitch]

@PeterTurnerXYZ What year was this, Peter?

[Iain Aitch @iainaitch]

@PeterTurnerXYZ Yes, I corrected myself below. Have already started process

[Iain Aitch @iainaitch]

If you do have a free business banking account with Santander it may be worth considering this...

Every affected customer could potentially take their complaint to the Financial Ombudsman Service (FOS).
This would cost the bank £500 for each customer in FOS administration fees.

[Zarah Sultana MP @zarahsultana]

Stop selling arms to Israel then.

[Iain Aitch @iainaitch]

@paulc_66 @ANHurst @santanderuk @Santander Although a complaint to the ombudsman will cost them £650 per customer.
Must be at least 100,000 free account holders left

[Iain Aitch @iainaitch]

Whoops. It’s actually £650 per customer now

[Iain Aitch @iainaitch]

Looks like @santanderuk are trying (once again) to fleece the 'free business account for life' customers. Just received a letter saying they are switching me to a new type of account. They last u-turned on this 13 years back. https://t.co/sXPUJMcsWw

[°|• Bill - PhotoRetoucher | LUNC | COYS @billgreenwood]

@AndieCox_ @santanderukhelp @bftwni I won't be paying Santander. They offered free for life and id rather pay someone else the monthly fee that have the rug pulled from me.

[Fuse Services @FUSEServices]

@santanderuk Well... Santander is having another go at breaking it's promise of free business banking forever. I don't want a "forced" upgrade, I'm happy where I am.
https://t.co/AXeCSRTlYV

[Rohan Banerjee @RBanerjee23]

Hi Network! I’m free for commissions/full-time opps. I write; I sub; I commission. I’m good value at after-work drinks 😊 Prev on staff at the New Statesman and The Telegraph. Bylines with The Times, FT, Bloomberg, London Library and others. Let’s chat. [email protected]

[Jim Waterson @jimwaterson]

Read the full investigation here: https://t.co/u6F6sc8nB5

[Iain Aitch @iainaitch]

Your periodic reminder of my work site, in case you ever need any thought leadership or ghost writing. https://t.co/zf5aFwyzPV

[Iain Aitch @iainaitch]

Come find me over at https://t.co/Q1ZhzFolIs

12 year old me for attention.

[Iain Aitch @iainaitch]

Everyone coming back to find out if BlueSky is down. I’ve moved there like about 50% of those I follow. Handle in bio. Although…

[Iain Aitch @iainaitch]

It is lovely and warm over there. Come find me. https://t.co/Q1ZhzFolIs