@AmericanAir@DFWAirport
3.5 hours and counting sitting on a tarmac in the snow looking at the terminal. We were on a 13 hour flight from Shanghai (flight 128) - everyone knew we were coming and yet there still is no gate. There is no reason why a solution hasn’t been found
@FrontierCorp That’s my point. You haven’t done anything except apologize that you can’t do anything. That’s not a resolution or even an attempt at one.
@FrontierCorp going on 12 hours without service because of an outage, AGAIN. Good product but incredibly bad service. No updates, no reasons given.
No way to treat paying customers.
@AskFrontier Thank you. I actually tried that earlier and it does not recognize the phone number I type it. It did recognize my phone # when I actually called in and I did register to receive messages. 4 hours later I received this. Which is why I asked you for an update now.
@AskFrontier If you’re going to offer this media outlet and advertise it as a service the least you could do is make it useful. Is there somewhere I can check on my own for an ETA? You offered nothing in your response. I’m sorry to be rude but this does nothing for me and my situation